Vacation house from hell. No AC, no hot water
This is the worst place we have ever stayed. No AC for 5 days temp daytime 86+ aftermidnight 82, 5trips from AC guys ownerfinally sent guys who repaired problem in 30 minutes. Bathtub mat black mold. Shower curtain shredded and molded, deck safety rails coming off decks, steps were looses I fell down steps, nail pops on deck ( no going barefoot there. No molding or trim around shower, water pours in around front and back doors when it rains. Large roaches in house, we sprayed and found 4 hugs one dead a few minutes later, one was on mater br headboard. Headboards in guest room falling apart. Grass was waist high when we arrived, took 3-4 days to get them to cut just around the house. Hot water stopped working last night they said someone would be over to check it 2 1/2 hours later noone showed up or called, by this time it was 11:30 at night. Had gone to beach sand all over us, could not shower, water is ice cold. Husband just tLked to their manganite Dept he told him they do not service this house any more. Costal resort realty has put all the blame on owner, yet we rented from Costal Resort Realty and they take no responsibility. However the did give us a check for 325.00 to cover the first 3 days with o AC. We Sk several times for them to put us in another unit, their answer there is nothing available, there emails say something like" well Laura you have tounderstNd we have contacted the owner" I did not rent from the owner I rented from Costal Resort Reality hold them fully responsible. And I didn't even tell you about the water running under the floor joist since we got here, looks like major flooring damage, or the water in the tub does not shut off. Do not stay at this place or rent from Costal Resort Reality. The straw thT broke the camels back per say, Holly with reality company said she inspected this house the day we arrived, I do not feel this is a safe house for anyoneto stay in.
And the rental maintaince group and Holly told us theyhave just had this house since May and are going to drop it from there rental list because the owner will not approve repairs. The pictures are old out of date. There is no walkmpath to the beach, you have to walk down Hwy 180 down a street to even get to the beach between 1/4 to 1/2 mile a very very long walk everything between beach and house is o ergrown.
My advice is Void this place at all cost. Thank god for cell phone cameras we have our proof.
Owner's Response: At Coastal Resort Rentals, we do our best to insure that all complaints and maintenance issues are dealt with in a timely manner and to the best of our abilities. We do care about the comfort and safety of all guests. The issues mentioned were addressed and repairs were made during the guests' stay.
Helpful votes: 2/2
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