Rent at your own risk
We had a disastrous experience here. The premises were dingy, deteriorated, cluttered, dirty, disgusting. The house had a musty/urine smell. Pots, plans, oven, freezer, dishes, coffee mugs, etc. were dirty/stained. Rugs dirty/stained moldy smell. Roof leaks in kitchen and living room. Insects, dead and alive, throughout. A very large spider lived in one of the kitchen cabinets. No key was provided (until just before our time was up), and the outdoor shower was nonfunctioning (same) and remained with broken/rotted floorboards and filled with litter/junk. In some locations, window glass is cracked and screens torn. Lots of dust/debris/grime/cobwebs throughout--bookshelves, window sills, floors, under beds--"low allergen environment" is a joke. There is no "grill" other than the dirty outdoor bbq that we had to clean ourselves. Beach chairs old and/or broken. The long-distance owner was unresponsive and broke his word to provide cleaning services. With no help coming from him, we called the health department, which found numerous (13) violations. In addition, the furniture is old, the pillows and mattresses dirty/old/stained; some of the pillows are so old they are flat. We bought sheets and a table cloth to cover the furniture because we did not want to touch it. We had to buy new pillows. The "new" deck and bathroom are approximately 10 years old (I spoke to the man who built them). I learned that the cleaning service that the owner formerly used fired him as a client because the conditions were beyond what he would pay for and they did not want to be implicated. We spent the night of our arrival cleaning. We did not want to touch anything and could not fall asleep. After the owner failed to help, we had to find a cleaner ourselves (it took many days as the services were already booked for busy August) and had to pay out of our own pocket to bring in a cleaning service. Owner has not responded to request for reimbursement. The owner does not properly care for his property and I can only conclude that he is milking the property based on its location. In my opinion, and based on health department findings, the place should not be rented in the conditions we found at any price. Was once a nice place and it is too bad. In numerous rentals on the Cape and the Vineyard we have never seen anything approaching the conditions we found here. If I could give zero stars I would.
Owner's Response: In 25 years of renting I have never had a complaint until this renter came alone in August. I am sure he would have similiar complaints staying at a 5 star Ritz Hotel. Upon arrival he called me and demanded his money back, but wanted to stay for 3 nights at a rate of $100/ night. Another cleaning company was sent in Monday morning but his wife refused service. The previous renter informed me that they left all keys.
Helpful votes: 1/5
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