business
Oceanfront home with fantastic views of sweeping seascapes
http://www.homeaway.com/vacation-rental/p237693
+ (207) 371-2688 (Maine, USA)
Georgetown
Boothbay Harbor Area
A couple of issues this year....
Submitted: December 17, 2012
Stayed: September 2012
This was our second year staying at 66 Loop Road. The first year could not have been more perfect. The ocean right off the deck was spectacular and listening to the waves was totally relaxing. The rental agent even brought over a lobster pot and cribbage board when we said we wished we had them. Granted, the mattress was horribly uncomfortable, but that was the only negative. This year the mattress was still bad and there were a couple of other issues. When we ran the bath water it came out sandy! I thought maybe the tub hadn't been cleaned, but when i asked the rental agent she told me it was "a known issue." it would have been nice if she had had made it known to us. That bathtub was unavailable for the week. Also, we were having a quiet Wednesday afternoon at the house when the gardner decided to mow the lawn. The mower sounded like it didn't have a muffler, it was that loud. It sounded more like a souped up lobster boat han a lawn mower. An hour later we were able to sit on the deck and relax.
Owner's Response: Thank you very much for your review of the property. We are glad to have your repeat business.
I am terribly sorry you found the mattress to be uncomfortable. The owner of the home has agreed to replace the mattress prior to next season. The current mattress was extra firm and they realize that it may not be comfortable to everyone. We hope you return and find the new mattress more to your liking.
Unfortunately, with weekly rentals turning over on Saturday, we are not always able to address all issues in our short turnaround time. The plumbing issue you had during your stay was not made aware to us until a few hours prior to your arrival. We had a plumber come look at the problem on that Saturday but he was unable to rectify it prior to your arrival due to its complicated nature. The issue has been addressed since then. Thankfully, this property has two full bathrooms.
We try to have our lawns maintained when guests are not present but weather and other factors do limit our abilities. Lawn care is not limited to Saturdays so it is normal to have the lawn done during the week. We take pride in the cleanliness and appearance of the properties we maintain. I apologize that you were inconvenienced.
We do ask that renters let us know of issues during their stay so that we can promptly address them. Your enjoyment of the property is of utmost importance to us.
Helpful votes: 2/2
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