Nice house, great location
Submitted: September 15, 2010
Stayed: September 2010
We rented this house for my family for a three-day weekend and enjoyed it very much. The location is very nice as it's very near the lake and just a short walk to downtown. The bedrooms and living area were nice and spacious. The deck was a nice touch although we didn't get to use it as was previously mentioned, the cushions were wet and never dried from rain. The owner was very nice and accommodating.
There were a couple of things that the owner couldn't really control that were a bit of an inconvenience.
The biggest issue was the cleaning company didn't show up prior to our arrival. When we got there the beds were a mess, dirty towels in the shower, dishes in the sink, dirty carpet and sand all over the couches. We even had to scrub the refrigerator as something had been spilled in it from the prior renters. The owner did her best to get someone there but they never showed so we ended up purchasing our own cleaning supplies and doing the cleanup ourselves.
The other issue we had is somewhat minor and wouldn't affect everyone renting but we had problems getting our boat to and from the dock. I brought my 32' boat to the house and the lake (likely due to lake levels being low) was VERY shallow near the house. We were nearly touching bottom at the dock and had an extremely difficult time getting in and out of the slip as the boat was hitting bottom very often. It would have been great to know this could have been an issue ahead of time but I don't think there was any way the owner would have known. The dock itself was very nice and saved us some money not having to try to rent a slip downtown.
Overall, had the house been clean, I would have given this a 5 star rating even with the issues we had getting the boat in and out, but with the house being as dirty as it was and having to waste 3 or 4 hours cleaning it when we got there, I'm only giving it 4 stars.
Tourists without a Car,
Families with Teenagers,
Families with Young Children,
Owner's Response: The cottage not being cleaned was embarrassing and unfortunate. When the renters let me know, I immediately called the cleaning company. The owner of the cleaning company apologized for their mistake and said she would get someone there immediately. I called her 2 hours later to confirm it had been completed and she assured me they had cleaned. I just found out they did not. Needless to say, I will NEVER use this cleaning company again.
Helpful votes: 11/11
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