18 Reviews of Property 231327 in Jacksonville, Florida

Upon arriving at this home, both the upstairs, and downstairs air conditioners not working. I spent some of my vacation time to work with the A/C guy, so my family re-union could get a little cooler. The kitchen utensils, pots, pans, dishes were disgusting. Not clean at all. We went out and bought plastic replacements, except for pots and pans which we scrubbed. I read all the rental instructions, including how I would be charged if I left more trash than the 4 outside trash cans would hold. I laugh now, as two cans were totally full when we got there. The condition of furnishings were in a worn out state. Hazardous cracked glass near entry door. I had to fill the empty outside fountain myself. When you pay top dollar for a rental, you should receive quality in return. That was not case with this rental. In business I have found that when you have honest, and valid concerns for lack of service, and or product, generally someone in charge makes things right. After, emailing the owner of this property, basically he thanked me for pointing out his home problems and deficeincies as it will make for a better stay for future guests. Hello, what about my families stay? His response was "come back again, and I will give you a discount". Really, that makes up for a lousy stay in YOUR HOME. Sorry, you only get to stick it to me once. I will never come back again, Period. I wouldn't come back if it was free! Matter of fact, even if you paid me to return, and it was free, I would not come back. I don't know who got paid for posting wonderful reviews, but a lot of what was said, did not equate to what was provided, and what I experienced FIRST HAND. It is a shame as this is a nice size home for a large gathering like a family reunion. It also is in a great location. But, as a business owner myself, I would have made good for the lack of service, and poor conditions. I guess the owner needs the money more than I do. Overall just a waste of my time, and hard earned money!