Cockroach Hotel
Submitted: May 18, 2010
Stayed: May 2010
If you like bugs and cockroaches, this is the rental to rent! It was not only dirty, but the housekeeping staff was very inadequate. Not worth the quoted price per nite. The owner does not even respond to the complaints. The amenities were not as noted in the rental details. This rental needs a good pest exterrninator
Recommended for:
Adventure Seekers
Owner's Response: We strongly disagree with the reviewer. AFTER the reviewer, wife, and baby stayed in our home, they contacted us with complaints about bugs. I talked to our pest control company, Lan-Mac, to see when they had last been on site. The writer stayed at our home from May 3-13. Lan-Mac's regular monthly visit was on the 7th and the renter asked them not to come into the home because of the baby, which is fine. I spoke to the previous renter who left on April 22. She said the house was very clean and bug free. Our house is part of the Boca Grande Club which has an excellent housekeeping staff and is very responsive. They never heard from or had any complaints from the renters! In addition, I immediately responded to the renters email, apologized for any problems, and offered a future discount. I never heard back from them. Without the pest control company being able to enter the house - this is Florida -there might have been a few bugs, but certainly not a Cockroach Hotel.
Helpful votes: 11/14
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