Would Not Recommed
My fiancée and I stayed here for one week. The photos on here look very nice but it was not. It was clean when we arrived. The comforter on the bed looked like it had never been washed. It looked very dirty. Lots of light bulbs were out. We cleaned the refrigerator ourself due to the horrible smell. We had to buy ant spray because they were everywhere. The shower curtain was very old and dirty, and torn. The curtain rod and hooks were so rusty and didn't slide easily. The floor never felt clean to walk around in. It was always dirty.
I did however, like the good smelling towels it would have been nice to have had a soap dish in the bathroom?... The tv was a nice size flat screen. The pool was okay. I thought it was perfect for little kids. We never ate at the restaurant, so I can't say what the food was like and we never had a drink at the bar, but it looked busy every night. The condos are just okay. Not at all what I expected. Andy, manager, and his wife were very nice and Andy always answered all my emails. All the employees were very nice and helpful. The good thing about this place was that it wasn't in the busy down town area, so it was quiet, and that was something that was important to us. There is a buss stop right out front and they come around like every five minutes. The cost was $1 for each. The busses are much less then cabs. I would definitely take the buss again. This condo is 15 min. From the airport, but there aren't any city busses that go there. You'd have to take a shuttle, which are not convenient, or a taxi and we negotiated a bit. Got down to $25, which is still expensive.
So, would I stay here again?... No. But I would recommend it for anyone on a budget needing a vacation, that does not mind traveling outside the condo for their meals, or cooking them. Which was what we did. However it would have been nice to had been able to walk to a nice restaurant.
I gave it two stars because it was not as nice as it looked in the photos.
Owner's Response: Since Dora wrote an almost identical and equally negative feedback review for another property 12 months earlier, we strongly reiterate our commitment to providing clean, safe and affordable condominiums on a world class beach.
Thru a marketing agreement with other owners and with the impeccable focus and attention of our on site management company we offer some of the finest and best managed condominiums in the hotel zone. Period.
Our office has a maintenance and cleaning crew available 7 days per week so that any maintenance matters can be addressed immediately.
Our rentals include free linen & towel service as well as free assistance with any tours and excursions.
It is unfortunate to hear that Dora and her companion had such a miserable weeklong trip to Cancun. Perhaps if the taxis were cheaper, if the light bulb had not been burnt out or if the shower curtain hooks had not been rusty the trip would have been perfect.
We are excited to share our little spot in paradise with excited travelers from all over the world who appreciate everything that Cancun has to offer.
Helpful votes: 7/9
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