Great backyard...but not clean
Review Submitted: June 30, 2009
Date of Stay: April 2009
This luxury home had a great floorplan with plenty of room. The backyard was truly relaxing...however, the home was misrepresented. It was not clean at all, and had problems. There was a broken bed, hot water was not working, the water pressure was to low to wash dishes and the dishwasher was broken and leaking onto the kitchen floor. We never saw the owner, however, she did send a repair man. The dishwasher was not fixed the entire time. There were dirty sheets and the owners personal belongings everywhere. We made the best of it, but it was a lot of work. The kitchen in particular was filthy with dirty dishes in the cabinets and very unorganized and hard to use. If you go, bring your own utensils, plates, pots & pans, and be prepared to clean for several hours...at least the washer and dryer worked to wash the sheets & towels!
Owner's Response: This is a very unfair review. I’m not sure what was to be gained from this. There was nothing broken in the home—dishwasher, bed, or otherwise. No one else has ever complained about any of this—I consider these to be baseless remarks. Regarding personal belongings, there were a few clearly marked off-limit closets in the house where a few things were stored. However, I have since removed them.
To all future guests- please do not let this review discourage you. We have had many wonderful guests of all walks of life stay at the villa and have a wonderful experience. Please read all the many fantastic positive reviews! Also, please be assured that there are plenty of clean pots and pans as well as clean towels and sheets- it is not necessary to bring your own. However, there is a washer and dryer in place in case guests would like to wash and dry clothes during their stay.
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Helpful votes: 1/2