We were disappointed in this rental. We were charged for stains on a couch that were not made by us.
The stove is old and the oven is worthless. We had tiny ants in the kitchen, living room and lanai. The description of the closet space is misleading - one closet in the master bedroom is locked and the one in the guest room is full of various items. And lastly, this is not a true VRBO in that the contact is not the owner, but a Sarasota real estate salesperson.
Owner's Response: Hello,
I'd like to respond to the last review. I am a manager for this unit, representing the owners, who live overseas, but use this unit every year for their regular vacation. They bought, newly decorated and furnished the unit, so they themselves will feel comfortable staying there. They are diligently taking care of their property, repairing and replacing everything in need. I am their local contact here, making sure everything is in order after each guest, so there is no confusion, who is responsible for damages. I personally checked the unit after last tenant's departure and discovered 2 spots on the sofa, that were not there before and will required a professional cleaning. I did not acknowledge any ants, nor any other guest renting prior. The complaint about the range/oven - owners themselves do a lot of baking and cooking in this oven while on their vacation; having a child, they cook at home. Any of prior tenants never mentioned a problem with the oven. The closet space - Master bedroom has 1 empty closet, there is a closet in the hallway and guest bedroom closet, where beach chairs are stored when not in use. Those can be removed and kept in front of the door, if needed. Lastly, I want to mention we are hearing about these problems now, only after we deducted a $ 50 fee from the deposit for spot cleaning and there is a new tenant staying in the unit right now, having no issues.
Again, we have never had any of these comments before, feel sad and sorry to hear our clients were not satisfied while staying there. We will continue trying our best, taking care and loving our vacation home!
Helpful votes: 0/1
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