Was once luxurious but now needs upkeep
Review Submitted: August 7, 2009
Date of Stay: July 2009
This home was once luxurious but needs some up keep. The photos were taken when this home was in peak condition and maintenance has not been kept up. As a homeowner myself, when something starts to look worn or breaks you fix it or replace it. This home is in need of maintenance and replacements.
Wi-Fi did not work, caulking in bathrooms needs replacing (mildew stained), broken or poorly maintained bikes, worn, faded and torn sheets, exterior of hot tub has broken boards (falling off) and peeling stain, lots of mold growing on the walkways and pool deck (smelly & slippery and which could easily be dealt with by pressure washing), BBQ needs new gas burners which are easily replaced by purchasing a housing kit and inside lid paint peeling off and falls on food, pool table (including cues) is junk and dart board is broken, central air in main home area works but in bedrooms had to turn down to 60 to get it to cool to 77 (needs maintenance).
Owner was attentive to plumbing and pool issues we had but it didn't make up for a vacation filled with maintenance problems.
I had high such hopes for this home but unfortunately it fell short for such an expensive vacation. I have rented in HI from private owners 7 times prior to this trip and this is the first time I have run into so many issues with one property.
Owner's Response: This guest had useful and helpful insights and observations. All the issues were addressed. Such a review just makes you better at what you do. Read all the reviews both before AND after this one to understand what a great experience you can have staying at our home.
Aloha
Did you find this review helpful?
Yes
No
Helpful votes: 4/4