Stay
Review Submitted: July 27, 2009
Date of Stay: July 2009
My family and I stayed at the Condo for four days and four nights. Our stay for the most part was very relaxing. I found that all the amenities we needed were profivided, the layout of the Condo was very nice and made our stay comfortable. My only problem was that we had trouble with the elevator not working properly at times. Also the stairs towards the bottom are very unsafe as we had three members of our family fall. The second to the last step is dangerous. Walking down you think you are at the bottom and you are not, which causes you to miss the last step. A reflecter of some type might help to solve this problem. One member of our family was hurt, twisting her ankle and her knee, also her back. So I suggest you look into this problem immediately. I do not know what the laws for N. Carolina are but there are no escape plans posted anywhere in the Condo to assist you in case of a fire and there should be rope ladders to help you to get out if you were to be trapped on any of the above floors.
Other than the things mentioned above our stay was fun and we enjoyed many of the attractions that were available to us.
Owner's Response: Dear Guest;
This is our 2nd year of business only and this building is brand new and was built to NC codes. We are so sorry to hear that your group had a fall as you didn't call or tell us anything about it. Your group is the only group we've ever had which had difficulty with the stairs, they are built the normal size of all new construction. As you know, the elevator was repaired immediately upon receipt of the part that had broken in the upper mechanical area. You were only without the elevator, as you noted, for a short time and we responded to your service request kindly and promptly. Again, our unit is built to code. Thank you for your stay!
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