Great gated community, close to all parks.
Submitted: December 10, 2011
Stayed: November 2011
This was our second time staying here, the first was 2 years ago. Both times we came down it was the week before thanksgiving. Perfect weather and no lines at the parks.
There were 11 (5 kids,6 adults)of us and there was plenty of room for everyone. Kids loved the screened in pool with jacuzzi, game room and community pool with a slide. Great location, it was close to all parks and many golf courses.
Only thing that would keep us from renting again would be the lack of everyday necessities...Like the following:
1. No trash bags
2. No laundry detergent
3. No toilet paper (only the roll on the holder)
4. No dishwashing detergent for the dishwasher.
5. No Condiments (SALT, ketchup, mustard, mayo,)
6. No remote control for two of the bedroom t.v's.
7. No batteries for the remote control
8. No tin foil.
9. No paper towels
10. No Napkins
11. Grill was disgusting. We ended up cleaning it. We had to, build up under the grill was out of control, almost caused a grease fire.
We weren't expecting a fully loaded house but did expect some of the above mentioned. It almost seemed as if nobody had rented it in months. We figured the previous renters would leave some of the items behind for the incoming renters like we did both times. What can we do with a half empty laundry detergent,dishwashing liquid , Salt or tin foil? Only explanation would be that the cleaning people grabbed it.
We will definitely stay at Windsor Hills in the future, whether it will be in this house again, we are not sure.
Recommended for:
Age 55+,
Families with Teenagers,
Families with Young Children
Owner's Response: Unfortunately this guest was expecting more, but most of the items desired are not provided by us or any other rental property. Per health codes we cannot leave condiments (ketchup, mustard, mayo, etc) in the home so if a prior guests purchases we have to remove it once they leave. Per our agreement which I have listed here, "We provide fresh bed linens, bath towels, and beach towels and basic paper products (one roll each of toilet paper, paper towels, trash bags). You may want to bring extra with you until you get to the store.". Our home is fully loaded with everything you would need. We are sorry we cannot provide condiments, detergent, etc. We provide one roll of toilet paper for each bathroom and one roll of paper towels. This is consistent with all the other rental properties. Sorry we couldn't make this guest as happy as possible.
Helpful votes: 1/1
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