A Bad Summer Experience
The house was dirty. The bathrooms had not been cleaned. There were only two working fans. The third one was rusted and useless. The front screen was torn so the window couldn't be opened without letting bugs in. The blankets were filthy. The throw rugs were dirty. The refrigerator door didn't close properly. Kitchen faucet was damaged. There were no rollers for the toilet paper. House is hot and uncomfortable during a hot summer. The televisions in the bedrooms were miniscule in size - maybe 12". We couldn't watch movies or enjoy a show on such a small television. I would never rent the house again. I spent the first day of my vacation cleaning the house. I had to clean it on the way in and on the way out. The owner did not seem to care that I had to clean the house before we could move in. She was insulted when I told her how bad it was.
Owner's Response: As an owner who has been renting my home for 9 years now, I feel that I have to comment on this review. I am at the house almost every saturday between renters. If for some reason I am unable to be there, a member of my family is there to make sure it is clean and everything is in working order.
I was never informed that there was an issue with the condition of the house. Honestly, if I was renting it, I would have called the owner right away to let them know. This did not happen.
All of the throw rugs in the house were either washed by me personally the week before these renters arrived or they were new. The wall to wall carpet in the back room was professionally cleaned 8 days before they arrived. I was not aware of any damage of a screen and would definately have repaired it if I knew. There is a small rubber cover on the faucet that covers the pressure point for the sprayer that is worn but it does not affect the function of the faucet at all. There are 13" televisions in 2 of the 3 bedrooms and a larger one in the living room with a DVD player attached to it. And 7 days before they arrived, there were 5 fans in the house and all were working. 2 are ceiling fans and 3 are box fans. The reason there is no toilet paper holders attached to the bathroom walls is that every year they seen to get torn off the walls. Certainly not on purpose , it's just something that seems to happen. No one has ever felt this was an issue as there is plenty of counter space to place the tissue next to both toilets.
I think it is very unfortunate that a review like this was written without having the common courtesy to make the owner of the house aware of any issues. We work very hard each and every year to make sure that everyone who rents our vacation home comes to a clean house, with everything in working order and we do everything we can to make sure they have a good experience and a great vacation.
Helpful votes: 6/6
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