Lovely house in a beautiful area.
Review Submitted: March 4, 2009
Date of Stay: February 2009
My husband and I, our two pre-teen kids, our small dog and my mother vacationed at this house in February, 2009. We normally vacation in South Lake Tahoe about once or twice a year at rental properties, so we have a lot of experience with which to compare and contrast the merits of a house.
We arrived after recent snows to a plowed driveway, which is not always a given. It was nice to enter the house directly from the garage, so as not to have to trudge through the snow.
The interior was lovely, with gorgeous views. The neighborhood is quiet. There was nothing in the house that we wanted for. I am in the habit of bringing along numerous items that I have found lacking in other homes, both in terms of availability and quality, but ended up not needing any of them. The quality of everything provided, especially in the kitchen, was far above what we've become accustomed to in comparable homes.
We did encounter a problem that would have been unforeseeable, but we were amazed at the response of the owner. She acted immediately to take care of the problem to insure we were satisfied. In addition, I found the owner to be extremely responsive, despite my numerous inquiries, and unfailingly polite and thorough. She followed through on everything she said she would do, when she said she would do it, and we received back our deposit far faster than we have through corporate property managers in the past.
Another benefit of renting directly through the owner is that you don't have to detour, both upon arrival and departure, to the property management office to obtain the key. You can go directly to your destination. In addition, she is able to give you better information, since she is intimately familiar with the property, as opposed to property managers who may only have their information on paper.
The property was clean and well maintained. Not only would I recommend it to a friend, but will most likely return to stay again with my family.
Owner's Response: Happy news... we now have a brand new furnace to keep all our guests warm and toasty! :)
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