We came to SD as a "plan B" honeymoon when my husband's job would not allow him time off for a longer trip. The condo itself was just fine. Small but in good shape, (perfect for 2 people) and it was great to be so close to everything! There were a few snags when we got there. There was no hot water and the internet didn't work. But Yasmin was quick to solve the problems. The bathroom/bedroom was not properly cleaned, (i.e. long black hairs on the floor, smudges on the wall, fresh stains on the comforter etc.) It wasn't filthy by any means, but I expected it to be cleaned to hotel standards which it wasn't at all. I would have said something but Yasmin, although quick to offer solutions to the other issues, seemed put out by them so I didn't bother. We really would have appreciated it had she been more hospitable. That being said, we had an AMAZING time. There is so much to see and do in SD and we loved it so much we want to move there in the next 5 years. We brought our bikes and had great fun riding around Balboa Park and the beach areas. It was great being in a neighborhood, and Mission Hills is a really good one. Close to everything. Grab breakfast in Hillcrest and do dinner in Old Town if you can. I was worried about airport noise, but it was not a problem at the condo. Overall it was a comfortable place to stay and we are hooked on doing a vacation rental instead of a hotel, but we might try someone else next time. However, if you have never done it before, I would recommend the Coyote Condo. Just be prepared for possible snags and if you are used to friendly service as we are, be prepared for a more serious/down to business and not so welcoming host. But hey, you're on vacation, so don't sweat the small stuff!!
Owner's Response: We are extremely surprised by the guest impressions. We go out of our way to make our guests comfortable and take care of any issues that may arise. The guest herself mentioned above that we were quick to resolve the issues she did bother to bring to our attention. Were we put out by any of it? Definitely not. Things happen and we are ready to deal with them as best we can with the least discomfort to our guests. It is a shame that she has not mentioned the lack of cleanliness - we would have quickly taken care of that as well. As owners we ask guests to let us know if anything is not as they expect it to be so those issues can be resolved. If our cleaning crew is not doing a perfect job - we need to know about it.
We take pride in our rentals and other reviews are a reflection of that pride.
Helpful votes: 8/9
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