This House is a nightmare, Don't be deceived
Review Submitted: November 26, 2008
Date of Stay: July 2008
This houses description couldn't be any further from the truth. The first point I need to make is that it is not completely renovated. The only part that was renovated was the basement which still had an odor. The first thing that hits you is the odor when you walk in the door. I had to spend $50 on various air fresheners throughout the week to try and make it tolerable while we were there. Thank God our family was also staying in Scarborough so we could go to their house until it was time to go to bed.Otherwise we would have left. It smelled like cats had used it as a litter box. The bed in one of the rooms broke when my 2 year old daughter sat on it and we had to wait for the handy man to come and fix it. We complained about the odor and the owner blamed it on the people who were there before us, saying they were from the "bronx". Nothing was redone, the bathroom upstairs was gross and not at all "updated". The downstairs bathroom was still dirty when we got there with cleaner all over the toilet seat. The washing machine leaked. There was no way enough seating for 8-10 people to eat or watch TV ever. Even if you used the stools and the couches. On top of that the ceiling fans had no light bulbs in them. The kitchen is not stocked with all the amenities, the 10 people who "can" stay there couldn't each have a plate.
After spending the entire week on the phone with the owners they gave us a small refund but that didn't even cover the cost of how much we had to spend to eat out because you could not eat in the house it was so rancid.
Please don't be fooled. Even if it's this house or no vacation, buy a nice blow up pool, throw it in the yard, and get some fillet mignon for the grill. Save yourself the nightmare, headache and gas.
Owner's Response: It is very unfortunate that individuals feel the need to embelish on the facts. Our home was and is completely renovated, we have painted the whole house, laid wall to wall berber carpet in all bedrooms and living room. The basement was and is brand new with new berber carpeting, with a complete new full bathroom. The upstairs bathroom had a new floor, new vanity, new toilet, clean resurfaced tub. Never has anyone mentioned a smell other than a new rug smell. Never have any animals been in the home. Never has anyone mentioned not a clean house. The kitchen counter seating area has 6 chairs, the living room has 2 couches. The maid did leave a residue from a cleaning product on the toilet bowl seat. And as for the "Bronx comment". I am from the Bronx I would never ever make a derogatory comment like that!
There are 5 ceiling fans in the house and every one of them had lights in them. I did receive a call about out light bulbs and I informed the tenant there were bulbs in the kitchen cabinet. Check in is Saturday we were informed Monday afternoon that the bed was broken and on Tuesday evening our handyman replaced it with a new full bed. Because of the broken bed I refunded $300.00 for the loss of that bedroom. If for any reason one wants a walk thru prior to booking I am more than happy to do so.
I am sorry that the tenants were not happy but I answered each call, responded immediately and tried to make it an enjoyable vacation for them.
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Helpful votes: 4/4