Horrific
Review Submitted: June 6, 2009
Date of Stay: October 2008
"Pictures can be very deceiving. Yes the boat is in the Boston Harbor. Thats about the only truth about this vacation spot! First off it is about a mile from the "parking spot" so by the time you reched home you didnt mind so much that is smelled like smelly barnacles!!!! Yes! A backed up septic tank that smelled like a load of rotting fish in the living quarters. Not to mention the boat being under construction and you couldnt use the deck upstairs. So after trying to deal with our unreasonable host who said "What smell. I dont smell anything." we decided to cut our losses and stay at a Holiday Inn. We tried to negotiate our case but to no avail. We received a 1/4 of our money back. Probably one of the most disgusting guest facilities I've ever had the misfortune of staying at"
Owner's Response: It is very important to us that every guest have an exceptional and memorable experience when they stay aboard one of our houseboats. It is true that this guest did have some legitimate issues during their stay. However, their comments are hugely overexagerated and malicious. The parking space was actually less than a quarter mile away. There was just a faint odor from the holding tank. Also, there was construction underway on the upper deck, but the roof deck was, in fact, accessible. All of these issues have since been completely remedied. The parking space is now less than a five minute walk from the boat. The holding tank has been replaced with a brand new tank. And the construction is finished. The guests moved off the boat without giving us any forewarning or chance to remedy their complaints. Given this, we feel that we offered a generous discount. Please note that we have two other glowing reviews from the very same month.
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