Great Experience Overall
Our stay at this Holiday Hills condo was perfect for our family of two adult children and two parents. We all had our own bathroom and bedroom and we were always very comfortable in our own 'space.' Since we were there in the winter, most of the outdoor facilities were closed, but the grounds were well kept, and even as we expected to get some freezing rain and snow, we noted the grounds crews were ready with their plows and sand trucks.
The condo itself was clean and nicely decorated. All the little 'cabin' and 'cottage' touches were very nice. I felt the condo could use some paint color on the walls, as the white was a bit cold and uninviting. But that is a minor quibble. The kids said their beds were comfortable, but I found the master bed a bit too firm for my husband and me. The place was warm when we arrived, which was very nice, and we always felt safe, as the grounds were well-lit and the condo deadbolt was easy to use with the 4-digit security code. (No key to worry about losing!) There were plenty of warm blankets, pillows and there were also plenty of towels.
A few minor things. The internet is wired, so only one computer could ever connect at any time, and it is in the living room. A wireless router is very inexpensive, and since you already have the internet coming into the condo, it might be nice to update the router to a wireless one so everyone can easily connect while in the condo. The TVs are all outdated. A few flat screens would be nice as well.
One complaint noted by the previous guests in the guest book and one I would agree with is the check-in/check-out times. The check in time is 4 p.m. and the check-out time is 10 a.m. This is done, I suppose, to accommodate the cleaning crew that would need that much time to clean the place if people are coming in right after your visit. However, they ask you to strip down the beds and start your own laundry before leaving, since the towels take so long to dry. In my house, we can do several loads of laundry in six hours. It seems a bit inappropriate to ask vacationers to do the laundry, take out the trash, run the dishwasher, 'leave the kitchen as you found it' and get out by 10, after making them pay a 'cleaning fee'. Plus, we were asked to leave a tip by the cleaning person! We just wondered what the cleaning crew had left to do in six hours.
Overall, we enjoyed our stay, and would stay here again with the family, now that we know what to expect.
Helpful votes: 5/6
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