Staying at La Rada in El Condado
The location was excellent for going to the beach, shopping, and eating out. It also has a nearby Walgreens with a great grocery section and a Red Box for renting $1 dollar movies. However, the building needs alot of maintenance and does not smell good. When we arrived, my 12 year old thougt I was kidding about staying there.
First, you smell cat odor as you enter. A few steps down, you smell some coconut scent that appears to be sprayed in an attempt to cover the nasty smell coming from one of the apartments.
The apartment itself was clean and had all the necessary essentials but one of the 3 beach chairs was broken, one comforter was rough on the skin, and the mattress definitely needs replacing. It had no support; I felt as if I were being swallowed into a hole by the mattress. The air conditioning in the bedroom was not working and was not repaired during my stay nor was I even offered a discount for that inconvenience. Instead, I was offered 2 fans. There is a nice size pool but it gets dirty easily with the debris from the trees. It was cleaned twice during my 6 night stay.
If you can get past the hallway smell and the ugly appearance of the building, the apartment itself is comfortable but a good night sleep is important so the mattress should be repaired and the a/c repaired.
Owner's Response: Owners usually take good care of their animals and this is the first time we hear from a customer about nasty odors and we have informed the administration office. The bedroom air conditioner stopped working the very same day that the guest arrived, the compressor needed to be repaired and it took some time to find out that the whole unit have to be replaced. A new unit has been already installed. Otherwise, there is another air conditioner unit on the living room that was in perfect conditions and with the capacity to the entire apartment since it is not a big apartment. About the discount, it was impossible to give this guests more discounts since I already gave them a big one ($100 per night for 4 guests and in Condado area; it is not possible to get this rate for an apartment with all the amenities that have this property. I also gave them an early check-in at 11:00 am and a extra late check out at 6:00 pm which I usually give to all my guest when I dont have other guest coming after them. The pool is cleaned daily and debris from the trees was probably product of the consistent rain in San Juan during those days. The bed have been review by previous guest as "'excellent" and "comfortable", however, we must acknowledge that it is quite a subjective issue - some people like a ''soft" mattress and others may prefer other types. Comforters are new, soft and clean. I guess we cannot please everybody, but we do our best and we'll keep doing it.
Helpful votes: 4/5
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