Fantastic views! But........
........a pretty bad holiday experience!
We stayed in the house during May 2013, & had two families (four adults & four kids).
I will rate this in star quality form from 1 to 5 (1 being bad & 5 being tops).
The departure bill. The owner charges for anything & everything he deems suitable. Be very careful of this & extremely mindful of what you use, don’t use & are charged with. This experience alone soured our entire stay as we were charged well & truly above what was used. No doubt the owner will dispute this.
The house leaks like a sieve in the rain. Water pours into the kitchen, along the walkway adjacent to the dining room, & into the downstairs family room near the kid’s beds. The owner does not listen nor believe occupants who witness water flooding in through walls & ceilings. He blames the occupants.
Hot water. Runs out & could no way cater for the number of people it sleeps at any given time. You have to stagger showers & cleaning.
Privacy. Felt as though we were being watched continuously. It was unnerving to see owner walking around house or yard unannounced.
Fijian Feast. Costly, tasted average & looked nothing like the picture. We even had to clean up after the meal. Overpriced, not recommended. Book in at Bedarra Beach Inn restaurant down the road, as meals were half the price, fantastic service & very tasty. Our best dining experience actually.
The driveway (or Hells Path). It’s steep, long & difficult. Heavily corrugated from previous rains & turns muddy with any moisture. If hiring a car, make it a 4WD. Young children do struggle.
The house. Very comfortable & airy when the weather is good (leaks when wet). Nice beds, & reasonably clean. Yard is maintained well & kids loved running around trees.
Scott & Chris’s knowledge of Fijian culture & things to do during your stay. They are knowledgeable people.
4 Start Rating
The Views. But are they worth everything else that I've detailed?
Sydney the dog. The kids loved him!
The Fijians. They are simply lovely people.
Overall rating by me? As the owner rounded our departure bill up, I will round my rating down - 2 Stars! Loved the view but wished we’d had booked in at the Bedarra Beach Inn. Cheaper, warmer atmosphere, pool, good food & better value.
If you are looking for a true Fiji experience, than look elsewhere as this isn’t it.
Owner's Response: Firstly, it has taken sometime & many emails (more than 60 emails prior to your arrival) to come to terms with this review, caught between responding or reacting. We could not believe how disrespectful & rude you were to myself & my wife.
You were happy to use every bit of our knowledge including the Fijian people who you abused their hospitality & good giving nature.
Final bill: As per web site & welcome letter.
Cell/Internet: You paid FJ$22 recharge which is set up for your arrival convenience.
Fijian Feast: You paid for 4 adults plus 1 extra adult for 4 children.
Washing: You paid FJ$10 per load (honesty system).
Extra guest: Which you did ask for free however paid AU$30 per night (no cleaning, no 20% tax)
Lastly, this review is only your reaction to being charged for damages in the house which you refused & did not pay!!!
We have experienced water coming in the house during cyclonic conditions on a previous occasion & hopefully have fixed the problem. New screens were installed approx 12 mths ago & was found that the screens were screwed to the outside of the windows covering the weep holes which have now been re drilled & cleared.
However, if you do not close the windows prior to a storm (after been given notice) of course you are going to experience more water problems & have the owner appear unannounced to tell you to do so during the storm.
We have not experienced a hotwater problem in the past as we are on solar hot water with electric thermostat back up. Be considerate of one another & use some common sense???
Also to assist so that this situation does not arise & to save water, your welcome letter asks that you boil your hot water for washing dishes.
The Fijian Feast on our web site was for a birthday celebration for 16 people so yes I agree it will look a little different for 5 adults.
Your Fijian Feast was made with the children in mind as requested, not many spices & no chilli however the meal comes with Indian Dahl & fresh chillis so you can spice it up!
Our villa is always exceptionally clean, very comfortable, very spacious with large bedrooms & amazing one of artwork in every room of the house. The grounds are full of lush tropical fauna with an array of coconut trees & palms.
We always recommend renting a 4WD, SUV or ALL WHEEL DRIVE when visiting Fiji, particularly for your driving safety & negotiating the driveway to Heavensdoor when wet.
Sydney our dog: Says a lot about the owners ?
Helpful votes: 5/8
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