Disgusting !
Review Submitted: February 20, 2008
Date of Stay: February 2008
It's a suburban small house full of dust, humidity, the Internet doesn't work and really small beds. Don't believe the pictures !
And also they won't refund you if you don't stay there !
It's just desgusting !
The swimming pool is common to another property, so it's not private.
And worst of all, the owner said that if he rented the place, he would refund us for those days. I checked on the internet and the next weekend (4 days) were booked, but we've got no refund !
Owner's Response: From Owner,
This guest was upset because after check in and stay in the property for four hours wanted me to cancell his stay and reinburse him the money, I think he wanted to save money staying with some friends after he had make the reservation. He showed up in my place complaining about everything. We do our reservation ussually months in advance, if for any reason a guest doesn't want to stay we can not rent the property right away, I did place the property available again, but did not rent for those days, it is so sad that a person because did not understand cancellation policy try to said bad things about a place so beautiful and so clean, I personally check the property before any guest stay to make sure the houses are in top condition, this guest try in other web sites to said bad things about my property, other guests who had stay with us fight back with the good reviews regarding my property. Now he is really angry because every guest who had stay with us were really happy and have done great reviews . Now is trying here to damage our five star rating in most of the reviews . This guest even said that I charge his credit card five times, I had to call my bank right away, of course it was not true, that never happen, also mention that my beds are too small, the beds in this house are queen size bed, I do not think queen size bed are small beds. Please read other reviews in other web site regarding own little, exclusive and intimate place in Florida. You will love it, I, am here to make your vacation the best one.
Sincere,
The owner
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Helpful votes: 2/11