Good, but wish it was better
Submitted: June 29, 2012
Stayed: June 2012
My family enjoyed this house a lot, but there are some issues that I hope they fix before someone goes to this home again.
I will begin with the bad.
When we arrived the house was so hot that we had to stayed outside for a while to let it cool, this tells me no has had oocupied the house in a while, it was still 11PM when we where able to be confortable in, this most likely has to do with the air unit that is old.
Then we dealt with the all pans, utensils, plates, glasses, they were all dirty, my wife had to clean the entire kitchen as it was definetly not clean, and if they did then a poor job was done.
There was a car in the garage, that did not let me keep the Jet Ski in the house, I had to pay storage for it, then there was a boat on the lift, I was never told about this so my boat had to stay in the water all week, not a big deal but wish I knew before hand.
Now to the contraction next door, this was the killer, there is a home being build next door, they have trucks working from the early morning up until 5PM, not quite the silence I was expecting.
Pool was dirty up until Monday when a crew showed up to clean it, two days after.
Other than that, the house is comfortable and spacious, beds are nice and firm and it has all you need, just wish they cleaned it and advised of whats going on during a particular stay.
Owner's Response: I'm sorry that the house was not as expected, but I would like to address some of the concerns. There is absolutely no construction next door. There are no plans to build a house, now or in the future. I believe seawall repairs were performed next door. The work is complete and the construction equipment is gone. The hoist is not for guest use, but there is plenty of space to dock a couple small boats or a large boat. The garage is full with the owners cars, so I'm sorry there is no room for guest use. I can confirm that the house was empty for the week prior to this stay. In the future, we will need to lower the air conditioner early in the day to provide a comfortable temperature at check in. The pool is not enclosed in a screen cage because that would block the view. Consequently, leaves and other debris occasionally fall into the pool. We provide a pool net to help in between weekly cleanings by our pool company. I can't speak to the condition of the kitchen at check in, but most of our guests comment about how clean our crew presents the house. If the guests had communicated with me, I would have sent my cleaners out right away to correct the situation. Unfortunately, I didn't hear anything from the guests until this review was posted. Some nice updates were done to the kitchen shortly after this rental. I'm glad that the family enjoyed their stay despite the problems they encountered. The house really is a special place with great fishing, comfortable outside space and fantastic views. In fact, we have two sets of repeat guests who have stayed at the house five times each, and counting. I'm confident that we provide a fabulous vacation spot at a great value. I hope you will consider it for your next getaway.
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