My extended family rented this horrible house for a week. Here's the details. The downstairs shower takes 6 hours to drain, rendering it pretty useless. The 3rd floor bathroom's bathtub was not hooked up to anything, thus rendering it useless--and no functioning tub in the house to bathe small children. That had 19 of us using 2 showers. There are no extra lightbulbs in the house, and most of the rooms were down to 1 bulb in the ceiling fans --with most rooms of no way to reach the fans...you couldn't even read a book in your room. there is a very steep incline to get to the water, without steps, so that is a little tricky, but doable. Toward the end of our week the cable went out and the message on the tv said someone would have to call the cable company to have it reconnected. same thing for the phone. it went dead on day 5 with a similar message. there were several loose wires hanging around--not so safe. the blender couldn't even crush ice. the very fancy looking coffee maker could barely spit out a cup. the parking situation is very difficult for more than 3 cars. I do not recommend this place AT All. oh and did I mention that we used their sheets and the children all came home with head lice.
Owner's Response: 6 months after the rental this negative review, the only negative in all 4 years of our rentals history, was submitted and to our surprise. We believe it was because of withholding the security deposit for cause and damages, the only such non return of security of some 130 rentals. The non return was for cause and damages. The contract was broken as they herded double the houses capacity of people in the. There were very substantial damages to furnishings, walls, extensive double crew cleaning, far exceeding their security deposit. The group was rowdy, and neighbors surrounding our house complained extensively. This same week there was a severe, worst in 100 year records thunder storm that knocked out hundreds, possibly thousands of cable/internet/phone cable lines and that the outage was very minor to our home compared to the multitudes of neighbors in a 6-9 mile radius. There have never been any lice and the absence of complaints of the 10 successive weekly rentals following this early July summer rental further evidences the complaint is without merit. No other renters in our 4 year history ever lodged a complaint. In truth this archtectural, designer magazine home has had over 85,000 inquiries and has had lists of people seeking it in cases of cancellations. Of course we are disappointed to hear of this displeasure, but judge if there was any validity, the many guests before and after would have never lodged complaints. We feel this complaint is misstated, and retribution for our rightful withholding of security for cause, Thank You
Helpful votes: 42/60
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