Dirty, dusty, phone and TV problems, no Internet
While this rental has great potential, our experience was less than ideal.
We were suppose to receive the combination for the lock box 1 week prior to arrival. I had to contact the owner to get the combination, 4 days before we were to leave.
Upon arrival we found several obvious problems:
It needed vacuuming, debri, paper clips, rubber band and dog food found on floors.
We found dust along wall floor boards, in corners, in stairwell and trailing off pictures.
Dirt, debri, hair an pills in the night table drawers encountered in main flor bedroom.
Hair on coffee table.
Grease on dishes in cupboard and on platter which sits on corner cabinet.
A total of 11 light bulbs were out.
There is no handle on the oven door.
Switch plate cover missing in dining room.
Chairs missing rungs and others coming apart in dining room.
Picture frames coming apart on wall.
The windows need a good cleaning.
Branches and debri on balconies in upstairs bedroom.
Dog poop in the yard, even after being mowed.
We informed Shari of these problems and she told us she could not understand how this would be possible as she pays a house cleaner and she and a couple others had done a major cleaning prior to our arrival. A vacuum was left in the hallway on Friday and she told us where we could find bulbs in the basement.
We had no phone and no TV for the first 4 days of our stay. She had us trouble shooting the problem via e-mail. Asking us to make sure things were plugged in, push the reset button (there wasn't one), check the connections in the basement for the TV. She asked me to call Comcast to get the phone fixed, and asked me to be there to let Comcast in.
I never got Internet access thru Shari. I had to get a data plan for my I-Pad for the entire duration of our stay. I asked Shari for the password several times and she told me to just plug it in. So I would ask again for the password.
And the place is advertised as air conditioned. Well, there is a floor unit which sits in the corner of the dining room. This unit barely cools that corner in which it sits.
Overall, our experience was unbelievable. We payed good money for a wonderful restful vacation which never happened. We decided to leave a day early, we were feed up with all the issues and the owner. Shari did not have the time or interest needed to solve these issues and expected us to handle them. I tried to reach her by phone from my folks place, her in box was full so I could not leave a message. I tried t
Helpful votes: 7/7
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