We had a good stay over all. The major problems for us were the lack of daylight or any view in the living room and the kitchen (the photos don't show this), and the internet. Internet was so slow that it was practically unusable throughout most of our stay (way beyond the lower speeds experienced in the islands). We had checked about high-speed internet prior to booking the place and so this was problematic for us since my partner couldn't keep up with his business. Beyond that, it's a descent place located in a good neighbourhood.
Owner's Response: Hello, I just want to indicate to potential customers that we have been in business for several years and we have received hardly any complaints about our internet service. You can read our reviews from several years. We pay for the most expensive service on the island. When this guest called me I immediately called the internet company and on ther voice directory they indicated they were having technical problems in 6 neighborhoods surrounding our property. I mentioned to our guest that if there is trouble in six areas, there is a system wide problem and there was nothing I could do. I apologized, but this has only happened a few times in many years. I followed up with the guest in the other apartment a day later and they indicated no problems.
Regarding the light in the living room, there is a large window above the tv that can be opened for fresh air and natural light, a skylight that illuminates the adjacent kitchen area and a huge 5 ft x 9 foot window in the bedroom that will also illuminate the living room if the door is left open. Most guests tell me the apartment is quite cheery and colorful. I'm happy to provide more detailed photos for interested guests. The other window on the other side of the living room is partially obscured. Most of our guests come to our property because we advertise a quiet residential area. However, a few of our guests have unfortunately badly disrespected our request for courtesy to our neighbors and had very loud activities into the early morning hours, disturbing our neighbor. So to allow our guests more leeway to enjoy their tv and social activities in peace, this is a compromise we've taken to keep everyone happy. You will also see there are hardly any comments about the apartment being dark or dimly lit in several years of comments.
I'll be contacting this guest to issue a partial refund for their inconvenience with the internet during their stay.
Helpful votes: 15/15
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