My family and I have vacationed at Sunset Island for the past 6 years and this was by far the worst! Upon arrival I immediately noticed that the unit looked nothing like the pictures in the listing. It was so drab and uninviting. None of the bedrooms had any of the decor as pictured. While unloading I put my 9 month old son on the floor to crawl around and after a few minutes of mischief I picked him up and he was completely black....hand, knees, and feet were covered in sand, dirt, and grim. And it didn't stop here. This unit was FILTHY!! The carpets were stained and in places there were separations and the kitchen floor was so dirty and full of sand. As I was unpacking my stuff and putting it in the Master bath I noticed that there was pink stuff all over the floor, walls and the white carpets....appeared to be nail polish. Then getting to the shower to put our shampoos and things in there, I could barely see thru the glass sliding doors. They were so full of soap scum! I tried to open the sliding glass shower doors and they wouldn't slide....the tracks were caked with black mold and scum. Past that the interior of the shower was full of soap scum as well and the soap dishes had hair/whiskers from a razor all over them. This could not have been cleaned. Every piece of furniture that had a cushion (sofa, dining chairs, bar chairs) were stained and dirty. My 87 year old grandmother went to sit down at the table and almost fell off the chair as the legs were loose. Then as she went to turn on the television.....no batteries in any of the remotes!!! And there was no TV in the room with the queen bed as stated. So with a little day light left we decided to open the blinds and they too were broke....some missing and the blinds on the windows were bent and broken as well. We should have left the glass sliding door blinds shut because upon opening them....that too was so dirty you couldn't even see out and see.....what a view.....not the view shown. You could not see straight to the bay but only straight into the mist of a tree!!! As night fell, we went to turn on some lights and the lamp didn't have a knob to turn it on. Looking past the dirt, we made the best of it but things just continued to pop up. Like I said previously, we have vacationed at Sunset many years now and have never had such a filthy, wrecked, misleading unit.
Families with Young Children
Owner's Response: Completely ridiculous and malicious. Never experience a negative review ever and I have owned the property since 2004. One of the BEST units on the Island as it was hand picked pre construction. Unit is directly in the middle of the lake and is an end unit. Always receive positive reviews personally via email and have many repeat renters. This is a clear issue with the renter not the property. I personally speak with every renter and always provide my personal cell number to have during their stay...I never received one call in this instance.
Helpful votes: 8/8
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