22 Reviews of Property 133306 in Regal Palms, Florida

Resort facilities are very good and we enjoyed all the activities including pool,lazy river and water slide.House was overall in good condition if a bit dated. Cleaning issues included alot of hair and "dust bunnies" in corners of the bathrooms. Our biggest problem was the condition of the mattresses. As a group (5 in total) we all had the same complaint that the beds were extremely uncomfortable. As a result of this we will not return to this property unless some changes are made. Would also find it difficult to recommend to anyone I know.

We were four adults and two children under 6, the townhouse was amazing for the price we paid! The resort was amazing!, Loved the lazy river and slide. We had an amazing time and plan to return next year!

Excellent experience! The home was clean and spacious and more than we expected. The water park was great. Our kids actually asked to leave Disney world to go back to the pool!

Thank you!

Beds were some of the worst we have slept on. Outside noise from car traffic going over grates was enough to wake us from our sleep. The staff was hardworking, but clearly this place was understaffed and overworked which affects the end product. The home itself was in nice condition, and clean. Lower level bedroom is nice for those not able to do stairs. Nice to have all of those bathrooms! We enjoyed the location to Epcot, Airport, etc. Grocery store, liquor store and restaurants all available within two blocks.

We thoroughly enjoyed our stay in your home the week of Thanksgiving. There were six of us: my husband and I, our son, daughter-in-law and two grandsons ages 12 and 16. The home was large enough for all of us to have our privacy when needed. I was amazed at how clean the house was and how neat the grounds were. There was no trash or anything else on the ground. It was also very quiet, even with all the people staying in the resort.

Ours grandsons expecially liked the pool and other activities that were available. The restaurant was quite good and reasonably priced. We will definitely stay in your home again.
Carol B.

1. Overall the experience was good.
2. The pool and club house facilities were great, the unit was very spacious and the price was very good.
3. When we checked in and first entered the unit there was an overpowering smell of what I think was carpet cleaner/deodorizer/air freshener of some kind. It was pretty bad. We had to open all the windows and turned on the fans and it still took a few hours to clear out. I thought the unit was non-smoking which may have been an oversight on my part. If you don’t allow smoking I can tell you for sure people smoke in it and the people right before us definitely smoked. If you do allow smoking, that’s my oversight and I will stay at a different unit next time. The smell of stale smoke was obvious and in particular the upstairs bedroom with twins (on left) was really bad. The bed sheets reeked of smoke and we ended up moving our kids after the first night to the other room which was a little bit better.
Overall, we had fun and the unit was a good value for the price.
Joe W.

Owner's response:
Hi Joe,
Thanks for your detailed feedback. I'm glad to hear that overall your stay was enjoyable.
This is supposed to be a strictly non-smoking unit. I was not aware that people had been smoking in the home. It is against our rules. We will check into this and see what can be done to remove the smoke smell out of the home. Thanks for bringing this situation to our attention.
Sincerely,
Peter Havranek, Booking Coordinator

1. Overall the experience was good.
2. The pool and club house facilities were great, the unit was very spacious and the price was very good.
3. When we checked in and first entered the unit there was an overpowering smell of what I think was carpet cleaner/deodorizer/air freshener of some kind. It was pretty bad. We had to open all the windows and turned on the fans and it still took a few hours to clear out. I thought the unit was non-smoking which may have been an oversight on my part. If you don’t allow smoking I can tell you for sure people smoke in it and the people right before us definitely smoked. If you do allow smoking, that’s my oversight and I will stay at a different unit next time. The smell of stale smoke was obvious and in particular the upstairs bedroom with twins (on left) was really bad. The bed sheets reeked of smoke and we ended up moving our kids after the first night to the other room which was a little bit better.
Overall, we had fun and the unit was a good value for the price.
Joe W.

I really enjoyed my stay at this Verona house. The home was spacy and clean, the resort excellent. Nex year I will be back.
Frank H.