Nothing works including air conditioner,dishwasher, sink drain, toaster, refrigerator, TV
We reported to the owners about all the broken appliances and the only thing that was fixed was the AC on Tuesday so no AC in Bedroom for 4nights. Wrote a nice letter asking for apartial refund because of all the inconviences and have received no response what so ever. they do NOT have a washer or dryer in the condo which they claim to have just a public one at the pool- very misleading. Condo in very ill repair. Very old and out-dated but could have gone with this if everything worked but it didn't. On the whole Mariners Cove does have wonderful condos because we have been staying there for 30years but please stay away from this one.
Owner's Response: Well yes one of the 3 (three) A/C did go out on Sat. night and we call the service man and he had it fixed on Tues. He and every other service man was having a hard time locating A/C's because GE had a big recall on them. But it was replaced ASAP. And no we don't have a washer and dryer in the condo it is at the pool area and that was told when they rented it. We did have a small leak in the kitchen but it was fixed in June and I guess the sevice man left the pan under the sink but nothing was leaking when they were there. And I ask the next two renters about the refrigerator and dishwasher and they said it was just find and worked great so I don't know what they are talking about. I did have a TV in a closet that when I replaced the one in the Den with the flat screen maybe someone pulled it out and put it in one of the bedrooms I don't know. And as far as the toaster maybe it wasn't working it was in June when I was there, but they had a full size oven to toast there bread in. If they had told us I would have told them to get one and I would have mailed them a check for it or I could have gotten my cleaning man to go get one. I was just down there in late June and replaced bedspreads, shower curtains cleaned carpet and done spring cleaning so I know everything was in good shape. Also this condo was updated about 3 years ago and I think you can see that from the pictures. New carpet, new tile, new couch and chair in Den, new flat screen TV this year, new bedspreads and new bathroom shower curtains. We have had it rented all summer and this is the only complaint as a matter fact the only one in 14 years. Yes we have had some small things and one other time a A/C went out but it was fixed same day, but because of the GE recall it took longer to locate one so I am sorry. If it was as bad as they say and would have left the first or second night I would have given them a partial refund, but no they stayed for 7 nights and then ask for a full refund in their letter. We have people that have rented from us for 14 years and say they wouldn't stay anythere else because it is so clean and nice so other that the toaster none of this is true. And like I said they had a full size oven to toast there bread.
Helpful votes: 4/5
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