Two Bedroom Corner Condo
The kitchen, laundry & dining area are definitely a 5 star and everything looks great. There was ample street prkg around the condo. The location was on the very edge of the historic district but you could still walk around the district, even though it was a lot of walking. The condo was clean & had soap, towels, sheets and no bugs! The ensuite bath in bedroom #1 is well lit and clean however the shower head had no decent water pressure and the bathtub took forever to drain so you end up wading through the soapy water while showering. The 2nd bath had a better shower head & pressure but the same drainage problem and not as brightly lit as the first bath. The 2nd bedroom looked okay but there is no door; it's a loft. The living room area is in the lower level below ground which I thought was dark & I never felt comfortable going down there. My husband did to watch the hockey game & he was okay with it. All the blinds are closed when you enter probably because the location of the condo was on a very busy intersection with a traffic light. The windows had steel bars but the entry door was all glass window panes with no steel bars. We didn't open the blinds much because we didn't want anyone looking in as there was a lot of foot traffic & someone could have knocked out a pane of glass in the main door & easily broken into the condo. There is an upstairs unit that was empty while we were there, except for our last night. Some very young women came in around 9:30pm and all you could hear were shoes & feet pounding on the floor above and them walking and sometimes running back & forth & things dropping. The noise stopped around 11:00pm. At 3:14am exactly, all hell broke loose. They woke us up with screaming, fighting, running, and slamming both upstairs & on the sidewalk in front of the condo. They didn't quiet until around 4:30am. I considered calling the owner to wake him up so we could all be awake and enjoying the noise. Rent this condo only if you aren't picky about the little things and don't mind noise, are heavy sleepers, plan on partying and not sleeping or know for sure that the upstairs will be vacant for the duration of your stay. My husband liked the condo better than I did as he is not as picky. His main concerns were the noisy upstairs & the worry of someone breaking in. I would not personally stay at this condo again. However, if none of the above is an issue for you, then both my husband & I consider the condo a 3 star for the different reasons.
Owner's Response: Wow! This review started out great and then we're not sure what happened. All joking aside, this is our first sub-par review in about 6 years, so we do take it seriously. We always encourage our guests to contact us immediately if there are any issues with the rental, as we take pride in our ability and willingness to address them immediately. This is the first time we've been made aware of an issue with slow drains or low water pressure...and neither of the guests before or after this party mentioned an issue with them when asked (so what may be an issue for one, isn't always an issue for others)...either way, we have personally checked on the issue and can 100% confirm it is no longer present. Again, we stress how important it is to notify us immediately if something is not to your liking so that we may correct it then (we know guests have different preferences and expectations but we strive to exceed them all). Regarding the living room area: most guests comment that this is their favorite spot in the home, with no less than 6 ceiling lights and a window for natural light....and Yes, the Blinds are all closed when you enter to save on utility bills and make sure the home is nice and Cool when you enter (rather than for the reasons this guests incorrectly assumes). Regarding safety/foot traffic: Downtown Savannah is an urban environment, so there will always be foot traffic (it was designed as a Pedestrian City)...most guests see this as a positive to be able to walk right out the door and explore the city without use of a car. Regarding the safety of the Unit, we have operated it as a Vacation Rental for 6 years and have never had one incident of crime. It is unfortunate that this guest felt unsafe, but we stand behind our 6 years of rental experience and hundreds of other guests who have never had a problem with safety/crime. Regarding the guests upstairs, we wish we would have been called (no matter what time it was) if their behavior was negatively impacting your stay. We rarely have unruly guests and take it seriously when we do. Again, we point to the hundreds of previous guests who have stayed here without any negative impact from neighbors in other properties.
In the end, we are glad this guest confirmed the ACTUAL quality of the rental (its furnishings, cleanliness, available parking) as a 5 star property, which is in line with the experiences of most of our other guests over the last 6 years.
Helpful votes: 7/7
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