Good Place to Stay
Submitted: December 28, 2012
Stayed: December 2012
My family of 3 stayed here for a week and really liked it. Generally, the place was as described. The upstairs common area location is smart to keep the heat away from sleeping quarters at night and to be able to view the ocean from the back deck during the day. The kitchen is open and there is a lot of space. We are just a couple with a baby, but we appreciated being able to spread out with the baby's gear and have him sleep in a room separate from us. I also wanted a kitchen that would allow me to watch my baby on the floor in the living room or dining area, and this space was perfect for that. The sisal wall to wall carpet in the living areas and bedrooms is a practical choice. The various switches are also thoughtfully marked. The location is convenient to everything, and it was pretty quiet even though on the main road. The owner also has a bunch of beach gear plus some childrens' items for use--we didn't use any, but thought this could come in handy for others. While the property was generally well-cleaned, I did find potato chips and popcorn under the dining room table--since I have a floor-bound baby, I was concerned about these things. Also, unfortunately for us, the dishwasher door latch was broken when we got there. This prevented us from running the dishwasher because we could not get the door open once it was closed. This problem was handled well by the rental company, which dispatched a technician the same day, but the technician could not fix it for our stay because he said he had to order a part. This was a bit vexing for me because I was specifically looking for a place with a dishwasher so that I could sanitize/sterilize my baby's milk supplies without having to boil them for extended time every day on vacation, but unfortunately, I could not use it for this purpose. While the owner was responsive regarding this and other issues, I was not offered any remediation for this essentially missing amenity. However, the owner had previously been kind enough to give us a couple of hours extra to check out since he didn't have anyone coming the same day, so I left the issue alone. While this was manageable for us since we were only 2 adults, it could have been a major annoyance for a full house. The appliances generally appear a little older and show their wear, as do the dishes, etc.
I would consider renting from this owner again if I return to Kauai. On the whole we were satisfied, and we had a great time in Kauai with our baby
Recommended for:
Age 55+,
Girls Getaway,
Sightseeing,
Families with Teenagers,
Families with Young Children,
Romantic Getaway
Owner's Response: Aloha Sanchi,
Thank you for the kind words. I apologize for the dishwasher. We had no complaints from the previous guests that checked out the day you checked in, but the maid that washed the dishes before you arrived said the latch was sticking, so the latch must have broken just when you checked in. We have no way to predict when something like this will happen and one of the problems of living on a small island is that parts are not always readily available, and this part had to be shipped from Oahu.
I hope you return and we will be happy to offer you a 5% discount off the rent for your next stay.
Sincerely,
Buzz and Valorie Wisda
Helpful votes: 1/1
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