Huge Orlando Rental Home
Review Submitted: January 29, 2008
Date of Stay: January 2008
I stayed in this house with my in-laws and my sister in-law's family, a total of 6 adults and 3 children. The house was perfect for such a large group, we were very comfortable. The houses in the development were very close together, although no one seemed to be staying in the neighboring houses while we were there. There was a washer and dryer available, but the dryer did not work well. The pool was a big hit with the kids after a busy day at the Disney theme parks. Pool heat was only on 8am-8pm (we wished it was later). The pool alarm was tough to get used to and couldn't be shut off, but would be great for those with younger children. The staff in the reception area were very helpful with all of our needs. Disney was about 20 minutes away and Seaworld was a good half hour. This house was just what the ad said it was and if I was traveling with a large group, I would stay there again without hesitation,
Owner's Response: Thank you for your comments, we welcome feedback, both positive and negative, which is always passed on to our on-site Management Company. In reply to your points raised:
I am glad that you found the on-site Management Company helpful. We believe this is an important part of your stay at Vistapark Resort as any issues or concerns can be reported and resolved quickly.
-although the pool heater is set from 8 a.m. to 8 p.m., a quick word with the Management Company would have resulted in an adjustment to the pool heat timer for your continued enjoyment.
-I am pleased to hear that our pool alarms were unable to be de-activated, as these are essential for the safety of the many small children who vacation at our home.
-during our 2 annual vacations we ensure that all the electrical equipment is fully maintained and the Instruction Manuals are available.
I am glad that your family enjoyed their vacation and we look forward to you staying at Vistapark Resort again in the future.
Did you find this review helpful?
Yes
No
Helpful votes: 10/10