Beautiful, Secluded, but had Some Issues
We've been all over the Caribbean & rented many places on Home Away so I wanted to share our experience. It’s a nice home in a secluded village. The water is beautiful & house is practically in the water it’s so close. If you’re looking for a quiet place away from everything, this is for you. Make sure to visit Crabbing Bay Beach, our fav place on Grand Bahama, 10 min east. Annie is easy to work with, responds quickly to email & returned our full deposit.
Unfortunately we had some issues during our stay I wanted to share w/others. The home was nice but far from 5 star. There were plenty of bath towels but few beach. Most had stains or looked old & gross. Don’t count on there being much in the house when you get there. We were asked to start laundry when we left but there was no detergent. There was no hand or dish soap, detergent, papertowels, toiletpaper, etc so bring it from home or plan to spend a lot of $ for it once you get there. It’s in the middle of nowhere so get groceries for the week before going to the house. It takes an hour+ to get to the grocery. Bahama John's was closed & rumor was he went to Canada & isn’t coming back. Takeout from Zelma's 15 min away is good as is Diamond Sunrise/Doris's, 30 min, for a sit down meal. There are no other restaurants nearby. All the food is deep fried so don't expect to find a piece of grilled fish or a salad. The food was ok we just got sick of everything deep fried.
We lost power for 12+ hrs. The caretaker was nonchalant about it & offered no assistance. Bring flashlights b/c we found none in the house & he said it happens frequently. Fortunately, a neighbor from the US brought us some to get through the night.
It was all rock no sand in front of the house. We were told a recent storm washed it all away. It made fun exploring w/kids @low tide but wish we could lay/play on sand w/out having to go elsewhere.
The boat was ok but water was only calm enough to use it once. It is very small so even small waves make it unsafe. There was no fishing gear so make sure to bring some.
The truck was unsafe & should’ve been replaced years ago. One tire had dry rot & wasn’t safe to drive. There was no gas in it, we had to take our rental car to the gas station & fill a can just to have gas to drive the truck to the station. I’d guess it gets < 10 miles/gal. Don’t rely on it as transportation. Don’t use the Rev’s taxi. He charged $150 to the house but we used a different taxi to get back & only paid $80!
Owner's Response: Dave & future renters,
We are so glad you had such a wonderful time at our home. You are right, we couldn't get any closer to the water if we tried, the water is pristine, we are in a remote location & try to always be prompt in addressing any concerns, so let's look at a few that you had.
The fact that we are remote, that we are far from the grocery store & many restaurants, that our boat is small-14' length w/ center console, that you do need to bring fishing & snorkeling gear, that you DO need to bring ALL your provisions, such as paper goods, spices, detergents, soap, food, etc... is completely disclosed to you prior to your decision making process & again you are reminded in detail of all the things you will need to remember to have with you during your stay before you ever arrive on the island. These concerns didn't need to be issues if you had taken my detailed information to heart.
More than likely, you chose our lovely home for it's economical weekly deal (which includes the truck to put our boat in the water at no additional charge !!). Our photos show our beautiful home, but clearly it is not your 5 star/Ritz type home. Of course that type of home would & should cost you MUCH more than my home per week!
I am saddened by your comment of "all rock & no sand" on our beach. This is a totally UNTRUE statement! We have lots of sand & even tons more at low tide! Another comment of Rev. Laings transportation service being more could possibly be true. Rates by taxi services are always ever changing. I suggest all potential renters compare prices.
As a very recent review mentions, not all renters feel the way you do, I'm glad you had a good time at our home & I'm sorry we can't please everyone all the time. New beach towels are on the way! Our truck is older, but in great working order to put the boat in the water & to get gas. We also put new tires on just 8 mths. ago! I'm so sorry you had to be on the island when a power outage occured, unfortunately this happens from time to time on any island.
Bahama John was off the island & closed for a bit, but is open now & just catered a party for a renter who just left my home. She had rave reviews to share with me about our home, Bahama Johns food for her party & her complete delight with her stay!
In closing, we are delighted you had a great family vacation with us & thank you for your vacation rental.
Annie & Jody
Helpful votes: 4/4
Did you find this review helpful?