What A Disappointment
Submitted: September 13, 2010
Stayed: September 2010
My husband and I stayed at this Challet of the Bears Labor Day Week 2010, The picture of the home is very pretty but no where on the description did it state that the small studio was under the main part of the house, nor did it state that there was nothing to cook on inside of the place. Yes, there was a microwave but any other cooking had to be done outside. Upon arrival you were greeted with a bottle of wine on the kitchen table and some chocolates but then then the rest was a disaster. The kitchen/bathroom sink was in the bathroom and the shower was a PVC hook up that just didn't allow you to take a shower without holding the hand held. The studio smelled of mildew and I can't even tell you how many spider webs and dead bugs were all over the corners of the ceilings and rooms. It clearly showed me that the place had not been cleaned, aired out or maintained. The bedroom at first looked ok until I took the covers off and noticed stained sheets. The TV sat lower than the bed, which sunk in the middle so viewing the TV was a bit of a challenge. There were no ceiling fans so I have to wonder what this place was like in the hot humid weather. The grounds were not at all maintained and looking for those stairs to the beach, well good luck. You had to walk through bushes and pine trees hopefully without spraining your ankle to get to the stairs that were a very long way down. The cooking outside was a grill and a 2 burner camper stove on the outside of your studio, near more webs. The shades inside were filthy with more mosquitoes and dead bugs around the sills. To sum it up, my husband and I had to leave as it was bad and had to check into a hotel in Massachusetts. I have to wonder about the really good reviews because it clearly was not what was on the website. The parking was limited between trees and high roots. I should have been more aware something wasn't right when I asked the owner to please send pictures of the inside of the challet prior to coming and I didn't get a response. I did tell the owner that I could not possible give him a good review and what my problems with this rental were. I understand about preserving the history of the Challet but this was just plain neglect and I can not recommend it. SORRY!
Owner's Response: The great majority of visitors are enchanted by the Chalet studio. Obviously, someone occasionally hates it. This reviewer clearly didn't like the fact that we are located in the woods; though most folks like that very much. She found that trees limit the parking, that spiders spin webs, and she feared that she'd sprain her ankle reaching the stairs to the beach. Some of our other websites make it clearer in the description that the Chalet is atop a wooded ocean cliff, and the beach is at the foot of a staircase down the cliff. If this puts you off, please be forwarned. She is simply inaccurate about cooking facilities. Indoors there is a microwave, toaster and coffeemaker, plus full refrigerator/freezer. Outside are a grill and 2-burner stovetop. She is correct that there is a large divided porcelain sink in the bathroom. Most folks just brush their teeth over one side, do dishes in the other side, and get on with enjoying the national park. The shower does indeed involve a handheld shower head in the European style. She obviously found this hateful too. We don't expect to change this.
Helpful votes: 17/20
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