Trendy at a lower cost
We stayed at the Mondrian for 6 nights. First impressions of the property were great. The door/valet personal was very attentive and loved to get us involved in small talk. The lobby was all white, white floors, walls, furniture. A large, black staircase leading to the mezzanine level, was positioned like a piece of art. As you enter the property, you can see through the lobby, all the way past the pool area and far in the distance the skyline of Miami. Check in was quick. We had suite 819. Exiting the elevator on the 8th floor, a very strong aroma is present, so much so that it is very over powering and unpleasant. The hallway is very dark.
The suite was very nice but we encountered a few issues. The queen size bed had king size fitted sheets that made it impossible to not get the mattress exposed during a nights sleep. The duvet cover had several holes in them, possibly caused by burns? The duvet cover also had one red/pinkish spot on it. Each pillow case was of different quality. The two pillows on the sofa were very dingy. There was plenty of closet space for items that need to be on hangers. There was no dresser in the suite, no drawers. The bathroom was nice but again no space to put your personal items. There was a very narrow space below the sink which could not hold much.
We were surprised that no bathroom amenities were provided, except one small soap bar. The suite had a small kitchen area with sink but no dish soap was provided. The small closet safe did not work.
We loved the location of the Mondrian, walking distance to Lincoln Rd and to Ocean Drive.
We will book there again in the future but will request that above concerns are addressed before we arrive. The pool area was nice but very loud at times due to the fact that there were so many children.
Owner's Response: Thank you for your stay and for your note. We appreciate your thoughts and we will talk to housekeeping to make sure any issues will be taken care of. I only wish you let us know when you arrived as we would of preferred to take care of any issues ASAP to make sure your stay would be perfect as possible. We stress any Guests to call us if there are any problems or issues. With that said we look forward to your return!
Helpful votes: 1/1
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