Owner Was Unbelievably Unprofessional And Rude
FYI, this house doesn't have internet- even though it is listed in the Amenities section and was part of the reason that I chose this rental in the first place (I telecommute). We made the most of it, but the owner's behavior was horrendous.
We arrived on Sat. night and found that the sidewalk in front of the house was torn up and surrounded by caution tape. The spot where the owner had told me to park (when we spoke two days prior) was taped off as well. A warning about the construction would have been nice, as it was a nuisance for the entire week, between having to repeatedly move our cars to accommodate the trucks and having to watch a group of construction workers sit on the front yard every morning.
The house itself was mostly as-pictured, but a lot dirtier than we expected. Whoever wrote the previous review was right about the lack of attention to detail; we found all sorts of gross little surprises that I've never seen in a rental before, including the aforementioned half-used bars/bottles of soap in the showers and huge collection of open condiments and nonperishables in the kitchen. Drawers and closets filled with personal garbage, dirty countertops and utensils, an unpacked dishwasher, a grimy stick of butter on a plate in the fridge - the whole kitchen, honestly, was filthy. We mopped the floors twice during our stay and our feet were still black on the bottom for most of the week. 5/10 of the ceiling lights didn't work. The bathroom was similar: weird scum/dried paint in the tub, toothpaste stains on the faucet, and jacuzzi jets that were so nasty, I was glad that they wouldn't turn on.
Only 1 of the 3 beds was fully made. The other 2 had no pillowcases and some pretty foul drool-stained pillows. The last had no sheets, just a mattress pad. We looked in every obvious place for the sheets and couldn't find any that fit, so I called the owner around 9:30 PM to ask if she could bring over a set. She got defensive immediately and insisted they were in the closet (they weren't). I also mentioned that the house was quite dirty- perhaps the maid never came? She further insisted that the house was scrubbed from top to bottom, and began to belligerently yell/slur at me that I should be thankful it wasn't dirtier and "enjoy my vacation". Then she hung up on me, called me back, screamed some more, and hung up again! I would have demanded my money back if she had let me get a word in edgewise. Unbelievable. Hope I never hear from her again.
Helpful votes: 8/8
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