This Unit is Falling Apart!!!
Submitted: November 15, 2012
Stayed: August 2012
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very dirty.
The property manager was more than helpful.
Overall, I do not recommend this vacation rental.
I have to be honest and say that my family and I have been using Burr White for many, many years now and I've never had as bad of an experience in Newport as I did this past week at 118 42nd Street, Unit B. I strongly feel that this unit is way below acceptable standards. We checked in on a Saturday and the refrigerator/freezer NEVER worked until the following Tuesday morning, three days later! And to me, not having a refrigerator or freezer for three full days is completely unacceptable.
On top of the issue with the refrigerator/freezer, both DVD players that were in the unit were broken and did NOT work at all. And the garage door broke on Sunday requiring another trip for someone to come and fix it. The carpets were absolutely filthy in the bedrooms; the mattress in the master bedroom was disgusting; and the lights in the kitchen would go on and off on a daily basis. And to top it off, the person who lived in the unit below complained CONSTANTLY about noise saying that we needed to be more quiet as there was tile floor in our unit. I do not feel that we were very noisy and it made it uncomfortable to always be worrying about what the kids were doing. To me, this unit is just not an acceptable rental.
I've been renting places in Newport for many, many years and I accept and acknowledge that these are rental units however, the amount of issues with this unit were beyond acceptable. This unit is falling apart. Yes, it may have granite countertops to make it look upgraded but they are just a band aid for a myriad of other problems.
I would not recommend this unit to anyone.
Did you find this review helpful?