Submitted: July 29, 2012
Stayed: July 2012
The condos location is the only reason I gave one star, other than that it would have none. The condo was disgusting. To name a few it smelled AWFUL (so bad I went and bought a candel!), the mattress was covered in plastic, and the carpet was nasty! Not luxury was a serious under statement. This place needs a complete make over. You couldn't pay me to stay there again.
Owner's Response: We are taking your compliant into serious consideration, the mattress is covered by a mattress cover for sanitary reasons, the owner was not notified until now about a bad smell in condo, she would of sent house keeper over immediately to clear smell up, carpets were recently shampooed by professional carpet cleaning company. If owner had been notified about any of the problems stated she would of happily tried to get these corrected, the owner list her phone number in all email communications between her and guest and would like to know immediately if guest is not satisfied or if there is a problem.
Helpful votes: 9/9
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