The Good and Bad
Submitted: February 18, 2013
Stayed: January 2013
There were so many wonderful things about this property. The two master suite layout was fantastic, the furnishings were exactly what was needed, the appliances were nice and easy to use. Fridge was big and cold, bathrooms were nice, large TV with international cable, and the complex was quite beautiful. The view was amazing from both bedrooms, the living room, and the patio. We were able to get the jacuzzi to warm up on the second or third day and that was quite nice in January. The nearby Playa Juanillo was a beautiful and private beach that we went to nearly every day. Cap Cana seemed deserted and we almost felt like we were on a private island, especially with the privacy of this end apartment.
We had a few hiccups, the sink drain disconnected and poured dirty water all over the kitchen. Once we mopped it up, maintenance came and "fixed" the pipe. For the rest of the trip we had to empty the bucket under the kitchen sink a few times per day. The washer/dryer in the lockout suite never worked for us, but the main units worked fine. The price of the unit was good enough to offset these minor inconveniences.
The property manager told us upon arrival that the complex was incredibly safe and not to worry about leaving our doors open. We locked the doors when we left anyway, just to be safe. On our last full day, we returned from the beach to find someone had managed to open the sliding door to the patio and stolen an iphone, ipod, two chargers, two sets of headphones, and the cash in our bag. They left the laptop and passports untouched. They took small items, electronics & cash, that could easily fit in their pocket and go unnoticed. We loved the first floor walkout, but this does make you a little more vulnerable.
I would still recommend – and I have recommended this apt to friends for their honeymoon – this apartment and complex to anyone, but if you chose SotoGrande as your destination, please make sure to carry your valuables with you or make sure you have a safe and the combination. Management was very upset by the theft and claimed it to be the first theft in all of Cap Cana, but I would still be careful if I booked here again. I would return to this rental despite our issues, as it was an amazing vacation spot!!
Helpful votes: 2/4
Did you find this review helpful?