4
Mixed Review
I struggled whether to give this property an "average" or "good" rating. The pictures definitely capture the design of the apartment accurately. It's very stylish; however, the building where it's located, not so much. The building appears run down and I was a bit concerned when we first arrived. So it's quite a surprise to enter the unit and discover it's high design. A word of caution: We were misled by a past reviewer's comments about the pool. Though there is a small pool on the rooftop, we found that it is not available for use with this apartment. This was an important point to us, and looking back, we realized the owner did not respond to our advance question about the pool. We ended up spending quite a bit of money to go to the nearby Santa Clara's beautiful pool, so that is always an option.
The staff people (and the owner, whom we encountered) were very nice and helpful. We did mention to the staff was that there was no hot water in the shower, which was lukewarm at best. The pressure is also very low but we attributed that to being an old building. They told us it was working fine, so we just left it at that. So just don't expect a great shower while staying in the apartment.
The location was certainly fine, in walking distance to most of the attractions in the old city.
Owner's Response: Many thanks for your kind review. I´m glad to know that you liked the apartment and found it comfortable, convenient and and well located. I´m also pleased to know you liked the services of both our staff. They both send their warmest regards.
Hope you may use the pool in the future if no other tenants are renting that higher unit. Also note that both the pressure and temperature of the water are back to normal and in perfect order.
Again many thanks for visiting us. We hope to see you again in the near future.
Very best regards,
Alberto
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