Beautiful view, very nicely appointed but location and other issues reduce rating to 4 stars
Submitted: January 14, 2012
Stayed: December 2011
The house is beautiful, nicely furnished, and the view is really stunning. However, the private beach description and photo are deceiving. The beach is actually located in front of the vacant lot next door, reached by a rocky narrow pathway (thru which you must daily remove big spider webs - harmless but creepy!), and not suitable for younger children or anyone unsteady or older. The beach is not within view of the house or pool at all - but is in complete view of the house on the other side. It's much closer to that property than Villa Lynda, almost making it seem theirs. As we chose the house specifically because of the private beach, we and our 5 children were very disappointed. Both the dishwasher and spa did not work properly and we were told to try this, try that. They kept assuming we weren't using them properly.It was not until the last day or so of our week+ long stay they determined they were indeed broken and in need of repair, but of course, they couldn't find parts on-island. Hope they were fixed for the people who came in after us! Handwashing dishes for 7 for the week was a drag! Temperatures in December were cool enough to make us wish every day the spa had heat. The house is in a neighborhood, with permenant residents living to the one side, across the street, etc. Their barking and howling dogs were funny on day one, but it got tiresome by the end of the week. Given South Dock is the one place on the island with crime/security concerns, and being so close to South Dock put us a little on edge, but the house has an excellent security system. Yet one day, without prior notice, the villa manager showed up with two "uniformed" security guards (T shirts with the words "security" on them and "gansta" pants) to re-set the security system! Our confidence was shaken. For the money, I would not stay here again, but would return to one of the Ocean Pointe homes, or over at Turtle Cove, or Grace Bay, where we have stayed before. As the owner/manager did not respond to our emails post-stay, about the issues mentioned above, and our strong suggestion they more accurately and honestly explain about the beach, we felt we best provide the truth via this review.
Recommended for:
Girls Getaway,
Families with Teenagers
Owner's Response: We constantly strive to make sure that each guest leaves with a positive experience and we take extreme care in creating and maintaining a safe and comfortable environment for each vacationer. This is certainly not a typical experience for guests at Villa Lynda, and we sincerely regret any inconveniences that were encountered. We've updated the description of the tidal beach in hopes of making it more clear. Also, we now keep spare parts on the island to avoid any future delay in repairs. We have had many satisfied guests who have absolutely loved their stay, with numerous guests selecting to return. We welcome your questions and feel confident that our villa will make your dream vacation come true.
Helpful votes: 11/11
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