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PALAZZO SUL LAGO: ROMANTIC LAKE MICHIGAN SUNSETS

Property Manager

Advertiser since: 2007
Call Manager
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Speaks: english
Sleeps8
Bedrooms 4
Bathrooms3
Half Baths1
Property type house
Minimum Stay 3 - 7 nights

Be Our Guest LLC

Advertiser since: 2007
Speaks: english
Manager indicates their response time is:
Within a day
Calendar last updated:
December 19, 2014
Tell the manager when you would like to travel.
Call Manager
Enter your email address to view the phone number
Travel with confidence
Travel with confidence
Guaranteed, secure, with no booking fees
Add vacation protection services to your booking
Three services to protect your trip:
Protect your payments in case you need to cancel.
Guarantee the rental meets your expectations
Ensure you're prepared in case of accidental damage.

PALAZZO SUL LAGO: ROMANTIC LAKE MICHIGAN SUNSETS

Sleeps8
Bedrooms 4
Bathrooms3
Half Baths1
Property type house
Minimum Stay 3 - 7 nights

Overview

St. Joseph House Rental Photos and Description

4 bedrooms, 4 baths, sleeps 8

This 4 bedroom, 3.5 bath, all stone, contemporary rests along the majestic SW Mich Lakeshore, just north of downtown St. Joseph, only moments to Harbor Shores Jack Nicklaus Signature Golf Course and about 90 minutes from Chicago. Located in the exclusive Tuscan-inspired, Palazzo Sul Lago (Palaces on the Lake), waterfront development on 8.5+/- incomparable acres with 500+/- ft. of splendid Lake Michigan sandy beach frontage. This private, gated and landscaped community offers revolutionary terraced concrete retaining walls and a paved lane that allows easy waterfront access. The association pool, fantastic clubhouse and fire-pit is ingeniously built into the existing bluff. This quality built, 2-story, is deeply rich in custom features, infinite space, and brilliant vistas. Gourmet kitchen with KitchenAid appliances, custom alder wood cabinetry, Birch flooring, 2-fireplaces, integrated media system, lavish master suite with fireplace, waterfront terraces & more!

Rental of a golf cart is recommended. Be Our Guest will be happy to make arrangements.

If you want to take an adventure through the area, you will find 12+ wineries, 26 golf courses, award-winning microbreweries. U-pick farms, children museum and carousal, 3 casinos and numerous music venues. There are so many things to do that you will wish that you had more than a week.

Note: The maximum number of guests is limited to 8 unless arrangements are made at the time of booking. Exceeding the maximum will result in the forfeit of monies paid and termination of occupancy. Be Our Guest homes are not to be used for any parties or special events. No pets are allowed at any time.

More Details
Suitability:
  • children welcome
  • non smoking only
  • pets not allowed
Property Manager (Property Manager)
Call Manager
Enter your email address to view the phone number
Speaks: english
Manager indicates their response time is:
Within a day
Calendar last updated:
December 19, 2014

What makes this house unique

Resting along the majestic Southwest Michigan Lakeshore, just moments from Michigan’s most romantic city, charming downtown St. Joseph, minutes to Harbor Shores spectacular Jack Nicklaus Signature Golf Course and about 90 minutes from Chicago.

Why HomeAway

Sleeps8
Bedrooms 4
Bathrooms3
Half Baths1
Property type house
Minimum Stay 3 - 7 nights
Travel with confidence
Travel with confidence
Guaranteed, secure, with no booking fees
Add vacation protection services to your booking
Three services to protect your trip:
Protect your payments in case you need to cancel.
Guarantee the rental meets your expectations
Ensure you're prepared in case of accidental damage.

Reviews

Palazzo Sul Lago: Romantic Lake Michigan Sunsets
average rating of 2.0 based on 1 reviews
business
Palazzo Sul Lago: Romantic Lake Michigan Sunsets
http://www.homeaway.com/vacation-rental/p922001
+1 -2694879530
St. Joseph Southwest Michigan
2

An Unfortunate Experience

  • 2 of 5
We rented Palazzo Sul Lago 7/7-7/14/2012. Although the house itself and the common ground areas were nice, the accommodations and our overall experience during and after our stay was extremely disappointing.

The online description of the house is very misleading. While it claims to accommodate eight, there was only living room seating for four (see pictures on website), place settings for 6, and a very limited number of towels and other amenities. The house was also sparsely furnished with no bedroom lamps, clocks or window treatments (making it difficult to sleep past sunrise). While advertised as having a "gourmet kitchen" - the house had few pots, pans, or cooking utensils and we actually had to purchase our own. While the description said the house had a grill, it was actually at the community pool area not the house itself (a 5 min walk away).

On the first night of our stay, there was a major water leak (3 story flood) due to faulty plumbing in the bathroom shower. Consequently, for the first 4 days of our stay, we lost use of 2 bedrooms and 1 bathroom (leaving us to have children sleeping in bathrooms and closets). As as well as endured contractors coming/going and loud industrials fans and dehumidifiers running 24 hours a day throughout the home. The enjoyment of our stay was significantly compromised due to continuous arguments with "Be Our Guest" (the rental agency) and inconveniences while the damages were repaired.

While "Be Our Guest" only offered us their commission as compensation (a fraction of the cost of the condo) for our inconveniences - we later found that they chose to withhold our entire security deposit plus asked us to refund them an additional $349 for "damages" and reasons we believe are totally unjustified and untrue (possibly as a means to re-coop their commission that they gave us). They have been totally unresponsive to our repeated communications to discuss the cited "damages" with them which we believe is very unprofessional.

While the house and grounds are nice - based on our experience with the rental agency and owner - as well as the sub-par accommodations we would strongly advise not renting this house nor doing business with "Be Our Guest" rental agency.
  • Submitted: Aug 30, 2012
  • Stayed: Jul 2012
  • Source: HomeAway
Owner's Response: Be Our Guest is in its first year of business but have had over seventy rentals to date including 12 rentals for Palazzo Sul Lago. This is our first complaint and we strongly believe that it is unwarranted.

When the guest complained about the seating and lack of utensils, etc. we brought in additional chairs and furnishings. When they complained about the distance to the grill, we purchased and delivered a new grill the same day.

There was a malfunction of a shower valve as could happen in any home. We had a plumber in to repair the shower within one hour and brought in a crew of eleven to take care of the wet carpets as quickly as possible. I should mention that this was all accomplished on a Saturday evening over the 4th of July weekend. We asked that they turn on the fans when they were not in the area affected by the leak.

The guests were without 2 bedrooms for 3 days and the bathroom was available immediately after the shower was repaired. They asked to be comped for their entire stay. For their inconvenience, we offered the guests $1000 which they accepted.

The guest’s implication that Be Our Guest withheld the damage deposit “possibly as a means to re-coop their commission that they gave us” is scurrilous. The owner’s cleaning person found a deep scratch in the stainless steel door of the fridge when she cleaned on the day the guests left. She did not see it when she cleaned the house the morning before the guests arrived. Be Our Guest explored having the scratch repaired, but the technician said that the door would have to be replaced. The repair cost exceeded the guests, damage deposit by $349.00.

Palazzo Sul Lago is a superior rental with great accommodations. In fact, a couple that rented the home before the guests wants to rent it for a week this fall.

Be Our Guest takes pride in our excellent properties and superb customer service. The guests apparently thought so too because when we were discussing the damages, they told us that wanted to use our services again next year.

Map

Photos

Rates & Availability

From $575 Per night

St. Joseph House Rental Rates

Rental Basis:
Per property
Rental rates quoted in:
US Dollar
Convert Currency
Rate Period Nightly Weekend Night Weekly Monthly Event
 
12/19 to 05/31
Dec 19 2014 - May 31 2015
3 night minimum stay
$3,000
 
 
12/19 to 06/26
Dec 19 2014 - Jun 26 2015
3 night minimum stay
$575
From
$850
 
 
12/19 to 06/26
Dec 19 2014 - Jun 26 2015
3 night minimum stay
$4,000
 
 
06/01 to 06/26
Jun 1 2015 - Jun 26 2015
3 night minimum stay
$17,130
 
 
06/27 to 08/01
Jun 27 2015 - Aug 1 2015
7 night minimum stay
$5,500
 
 
06/27 to 09/01
Jun 27 2015 - Sep 1 2015
7 night minimum stay
$786
 
 
06/27 to 09/07
Jun 27 2015 - Sep 7 2015
7 night minimum stay
$17,130
 
 
08/02 to 09/07
Aug 2 2015 - Sep 7 2015
7 night minimum stay
$5,000
 
 
09/03 to 09/07
Sep 3 2015 - Sep 7 2015
7 night minimum stay
$786
 
 
09/08 to 09/30
Sep 8 2015 - Sep 30 2015
3 night minimum stay
$17,130
 
 
09/08 to 12/24
Sep 8 2015 - Dec 24 2015
3 night minimum stay
$575
From
$850
 
 
09/08 to 12/24
Sep 8 2015 - Dec 24 2015
3 night minimum stay
$4,000
 
 
10/01 to 12/24
Oct 1 2015 - Dec 24 2015
3 night minimum stay
$3,000
 
Available
Unavailable

Amenities

St. Joseph House Accommodation and Amenities

Property Type:
  • house
Meals:
  • Catering available
Location Type:
  • Beachfront
  • Lakefront
General:
  • Air Conditioning
  • Fireplace
  • Hair Dryer
  • Heating
  • Internet
  • Iron & Board
  • Linens Provided
  • Parking
  • Towels Provided
Kitchen:
  • Coffee Maker
  • Dishes & Utensils
  • Dishwasher
  • Kitchen
  • Microwave
Bathrooms:
  • 3 Bathrooms
  • 1 Half Bath
Bedrooms:
  • 4 Bedrooms, Sleeps 8
  • 1 King, 1 Bunk, 2 Queen
Outside:
  • Balcony
  • Outdoor Grill
Suitability:
  • children welcome
  • non smoking only
  • pets not allowed
Pool / Spa:
  • Communal Pool
Onsite Services:
  • Private Chef
Attractions:
  • restaurants
Sports & Adventure Activities:
  • cycling
  • fishing
  • golf
  • hiking
  • skiing
  • swimming
  • tennis

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