Submitted: January 1, 2013
Stayed: December 2012
The cabin was real nice, but was not fully stocked. It did not have any dish cloths or dish towels, paper towels, or a small bar of soap in the bathroom for washing your hands. We had to buy a spatula to cook with. The bathtub drained slowly. These may be minor things, but they add up.
Owner's Response: I am so sorry to hear you feel thus way. I have NEVER had anyone say that it wasn't fully stocked. In the review booklet on the kitchen table it states that if you are not happy in any way to call with in 30 minutes of arrival and we will try and resolve any problems you may have. I never received a phone call about any of this. I spoke with you on day of check out, only because I called to make sure you all enjoyed your stay, and you said yes it was very nice. The only thing wrong that I heard you mention was that the tub drains slow, which was an easy fix. We do not supply soap in the bathroom, there has always been a spatula down there, and I would have been more than happy to bring you a dish towel or dish cloth. I'm sorry again but we strive to keep this cabin as nice and clean as we can and hate to hear someone had any trouble at all during their stay. As for guests in the future, this is why I ask to PLEASE call me when you arrive if there is a problem so we can get it resolved. Thank you so much and once again sorry you had the problems you did.
Helpful votes: 2/2
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