Good location with unexpected problems
Submitted: December 25, 2012
Stayed: December 2012
The condo was conviently located near the strip in Branson. The pictures that are shown in this add are not of the condo we stayed and are not similar to the second condo. The condo not shown is outdated with a dark green carpet, decent wicker furniture, and reaks of cigarette smoke. The master bedroom had a ceiling fan with 1 light working and no chain to turn the lights off and keep the fan on. The comforters were so thin that it didn't keep us warm with the cold weather and the towels should be replaced or the guest should bring their own. As another review stated, the dining table only seats 4 and we had 4 adults and 2 children needing to use it so we couldn't eat together in the condo. The fans must be cleaned before anyone using this condo again. Upon arriving, we had to open several windows and then we had to go to Walmart to get air fresheners and plug-ins to at least eliminate some of the smoke smell. I was disappointed to have been charged extra per night because the condo sleeps 6 and we had 7 since we brought 4 adults, a 5 year old, a 2 year old, and a 7 month old baby who was in a pack and play. If I was a smoker, I probably would not have been bothered by the smell and would recommend it to other travelers but I don't smoke and so I wouldn't recommend this condo to anyone that doesn't smoke. Verify that you are renting the condo pictured as it looks very nice if you chose to rent this listing.
Owner's Response: I do not have much experience with this kind of review as you can tell from all of our other reviews we have had a almost straight 5 star rating for over three years, but will do my best here. I am disappointed for our vacationers that they did not call us so we could have addressed these issues right away. We have a smoke free condo and if they were smelling anything it had to be trace smells from the condo right below as I do know these owners are heavy smokers. I could have had the light switch fixed as well. However, I am sorry but I could not have not done anything with the carpet haha. This is the first time my unit has been called dated so I really am not sure to how I could fix this. We maintain 2 of these condos at this rate for up to six people so that families may come and enjoy Branson and it be very affordable. We are sorry they did not enjoy their stay.
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