Perfect location and apartment and wonderful host!
I am writing this review a couple of months after my visit to Lucca, and as I sit here and write this I smile thinking about the memories made there. I must start off with saying that Federica’s apartment and hospitality was without a doubt suburb, she was always very quick to reply to my inquiries. I was originally planning on traveling alone and wanted a place that was close to attractions and within walking distance to public transportation. I was sold on its location. The apartment is located within Lucca’s walls and is literally steps away from the Piazza San Michele. It is also steps from great restaurants, gelaterias, and a short 10 min. walk to the train station. I booked her apartment for 12 nights.
There was a last minute change in my travel plans and I ended up arriving in Lucca a few days early and with my two daughters. Federica was very accommodating to our early arrival. She reassured me that my daughters would enjoy the city and it was a safe place for them to explore on their own. Our flight was hours delayed and Federica was kind enough to pick us up at the Pisa airport. That was definitely an unexpected and extremely generous thing to do.
Upon arrival to the apartment, Federica showed us everything we needed. She had a binder there with all the information. She had a map of the city ready for us and she marked places she knew we would need (produce store, bigger grocery store, etc.). She also told us about any possible noise that might come from a restaurant down stairs (near the piazza)- it was never a problem- and she also warned us about the smell of food from the kabob restaurant downstairs- that too was never a problem.
The apartment has a queen sized bed in one bedroom and the sofa pulls out for another bed; there is also a chair that converts to a single bed. It is fully equipped with a washing machine and has air conditioning, which was needed during the warm, humid days and nights of the summer.
Federica was a wonderful help. She emailed me a few times with restaurants she thought we might want to visit and also recommended a tour guide who could show us around the city. She was always very quick to reply to my emails/text messages. At one point I even messaged her late at night regarding the air conditioning and she replied within minutes.
I cannot express how satisfied we were with the apartment. If we ever make it back to Lucca, and we do want to return, this is the only place we will stay.
Owner's Response: I just can answer that it's easy to be gentle with gentle people. Arlene was a wonderful guest. And above all I could get good suggestions about my city also from her. I discovered a lovely cooking class because she gave me her products: very good tasting Tuscan biscuits!
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