1
I would never rent from these owners again
This condo has a nice view of the gulf from the 8th floor balcony. The unit itself (aside from the appliances) is actually rather nice. My issue was and continues to be with the owners, and I am preparing legal action against them. 10 days after our stay ended and 9 days after Larry had promised to mail back our security deposit, he notified me that he was only partially refunding my security deposit because the current renters noticed an issue with the dryer. Without so much as contacting me, Larry had routine maintenance done on his appliance and used my security deposit to foot the bill. For the record, the dryer had an electrical issue that assuredly resulted from normal usage over extended periods of time, and it worked without much issue for the entire duration of our stay. The rotary switch to operate the dryer broke, which is normal wear and tear for a dryer that is at least 10 years old. But, Larry concluded that he is not responsible for routine care of his appliances and billed the last renters to stay in his condo - us. He lied to me about the return of my deposit, and took advantage of the trust I placed in him. I tried to resolve this issue amicably, but Larry has refused to hear my side or even entertain a discussion. The condo may be nice and have a good view, but don't put your money at risk. Don't make the same mistake I did, use a rental management company. I would never rent from these people again.
Owner's Response: In response to the review dated April 23rd, 2013, the following is to be noted from the owners:
This issue about the dryer was not repairs that could possibly be classified as routine maintenance. Before reducing the renters refundable security deposit by the amount of $133.97(the actual cost of the repair), I asked the repair man to document the cause of the damage done. In responses to this request, he has provided written documentation that the damage done was the result of operator abuse. In addition, the call for the repair was placed three days after this renter's departure ~ not 10 days as misstated above. The renter was the only person or someone in his party that had access to the unit; therefore the only responsible party. The reason for a security deposit is to protect the owners from damage caused by renters.
All previous reviews of this unit have been excellent. All previous renters have had great experiences.
Helpful votes: 4/4
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