Great apartment, location and customer service!
Submitted: January 6, 2012
Stayed: December 2011
Where to start?? Arrived at the apartment shortly before midnight. Serdal met us there, showed us around, then took us to a market so we could get some supplies and walked us back to the apartment. At midnight! Who does that? Way 'above and beyond' in my book. He also gave us his cell # so we could call him with any questions etc. Which we did and he always answered and was extremely informative.
The apartment itself is fabulous. Very clean, tastefully decorated (not the usual 3 legged chairs and flowery offerings you usually find in rentals) and whats more really comfortable. Large beds, huge sofa etc. Our party had 2 couples and one small child and we had ample space and privacy. It was well equipped (hairdryer, toilet paper, paper towels, dish soap, laundry detergent, cooking oil, spices etc). That's a big plus for me because its a big pain to have to go out and buy all that stuff, lug it home etc. Only thing it could do with is a freezer. The fridge is huge but we use a lot of ice in drinks so we had to buy ice every day instead.
The location is amazing. Its on a really quiet street but literally one block (steep) away is a little 'hub' of bustling shops, cafe's, bars, restaurants etc. There are two supermarkets right there also so you can stock up on whatever you need. We didn't have one bad meal in that area. Very nice and very reasonably priced. Alcohol is expensive but you know that going in. Going in that direction from the apartment its about a 10-15 (interesting, not boring) minute walk to Taxim Square and the beginning of Istiklal caddesi. (one of the worlds great streets).
In the other direction from the apartment you have a 10-15 minute (very steep) walk to the tram (which is by far the best way to get around). The tram drops you off at all the sightseeing places (Topkapi Palace, Blue Mosk, Grand Bazaar etc etc). The tram really is easy and everything is written in English. Obviously try and avoid rush hour though.
These guys arranged airport transfers also which were great.
Think that's it. Really can't say enough nice things. We travel a lot and haven't used a hotel in about 6 years. (Why would you confine yourself to one room, one bathroom and no kitchen?). The people at CAST were about as good as it gets and the apartment really was fantastic. Will definitely be staying there again.
Helpful votes: 4/4
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