Not a Good Place
Description of home location was accurate, it's on Torch Lake which is beautiful. The photos do NOT accurately reflect the property. The kitchen is NOT modern. There is only 1 shower. Both bathrooms are on the 1st floor but 3 (small, cramped, HOT bedrooms are on 2nd floor). The house is not full of antiques - more like cluttered with things found in someone else's yard or alley. It is not the ideal spot if you brought your own boat - unless you're ok with swimming out to get it, and not having a pier to tie it to. The house was NOT clean or well maintained - dusty old towels, dishes that crusty. There was no space to put anything, the house is very hot without a/c or ceiling fans. If you were a college kid, this place might be ok since the lake is great. But if the rental price is extremely high, so I'm not sure how many college kids could afford it. It's a shame the owner doesn't put a few dollars into renovating it. This could be a great house if someone took the time to upgrade it.
Owner's Response: In response to Review #6444377:
The rental properties are accurately described on our website, along with both interior and exterior photos. The Lodge’s kitchen has a range and oven, dishwasher, refrigerator / freezer and a microwave oven. The description of the Lodge clearly states that it has a shower and a bath tub and no reference is made to bathroom facilities that are located on the second floor. The second floor bedrooms are not large but certainly not “cramped”. The reference to antiques as opposed to “cluttered with things found in someone else’s yard or alley” is subjective at best and totally inaccurate. Many furnishings throughout the house are antiques and not “alley” things. In conversations with the client during pre-rental discussions, we fully explained the off-shore anchors available to moor boats and the need to walk into the water to retrieve a boat that can easily be driven back to the dock allowing for temporary docking and passengers to enter or exit the boat. Prior to every arrival, the homes are cleaned by cleaning services, all towels washed, bedding is cleaned and replaced. We do not have air conditioning nor do we advertise that we do. We continually review our prices and they are reasonable when compared to similar rental facilities on Torch Lake.
We have rented these houses for many years and this the first time that we have ever received such a negative rating. Returning clients comprise many of our rentals and feedback we have received from the majority of our renters has been positive.
Feel free to contact us if you have questions about this review or our respons
Helpful votes: 4/6
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