Pictures and description of property inaccurate
Stayed week of 5/28/11 - 6/4/11 Pulled into home and first thing you see is 2 old used batteries sitting in driveway as well as old hose, table, rottted umbrella and 2 lawnmowers sitting in driveway, landscaping in front was overgrown and unkept, star that is pictured on front porch was rusted and the rust had made a rust waterstain down length of house. Got inside, flooring tiles were nice and countertops were nice, but house was full of dust and ants!!! Owner did drop off a bottle of ant spray, but the ants were there all week and in the bedrooms. I emailed the owner about the problems and the misleading pictures and she had 4 emails worth of excuses and said we were hyper senstitive. The pool was ok, the rock fountain is broke and does not work, and the back deck is overgrown with trees and in the cabana section of the pool area was very dirty and over ran with wasps. We are very down to earth people and wish the pictures would be updates, I have several pictures and wish I could post them here for all to see. Just disappointed that the pictures and description of property was false
Owner's Response: The batteries were left by snowbirds who stayed in property and we removed within hours. The hose is on the front faucet for renters to wash sand off their feet and all my renters love it being so convenient. Our landscape person had a death in the family and had not taken the old umbrella (we just bought a new 200.00 one for the table out back)and the two lawn mowers off. They were removed along with the batteries within 24 hours of his advising me on this. This renter was under extreme stress with a child that had brain tumor issues and I felt very sorry for them. We have not had rain but 25 days out of 180 here and I immediately called the bug man when He advise do the ants.(we were not aware of them but our bug person said they were everywhere with lack of rain. Everyone in our region is fighting them I was told and they did the full perimeter of the house again within 24 hours of their arrival. I did drop off some ORGANIC ant spray for them also as I was being considerate of his child situation and they were at the beach and I do NOT enter the property without permission. The fountain DOES work it is on a timer I told him but he refused to hear me. Wasp are out and we spray for them every spring. I assume these are people that complain about everything and it is a shame when in 6 years of renting this is the absolute 1st complaint we have had. The renters that came the day these people left LOVED the house and said it was much better than the PICTURES and they had a wonderful week. I feel the comments from the above renter was a renter that had never rented a private home before and need to stay in a hotel where they can snap their fingers for service. 99.9% love this house and this renter was the ONLY complaint ever.
Helpful votes: 7/13
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