Where are our tennis rackets?
Review Submitted: September 15, 2009
Date of Stay: June 2009
My family was there from 6/30-7/8/09. The unit was nicely located with a good view of the bay. Furnishings were adequate, but twin beds turned out to be a daybed & its trundle--not especially comfortable. Pool area was nice, tennis court was cracked. Staff was friendly, property grounds nicely maintained. Very convenient to lovely town of Sister Bay. Easy walk to the beach. Our only problem with the facility occurred after check-out. Our newly purchased tennis rackets were left behind on hooks by front door. Our mistake. When I called the next day, someone was sent to the unit, the rackets were found & I was told they would be mailed back at our expense. Fine. One month later, no rackets. I called again & was then told there was no notation about our rackets & nobody there knew anything about them. The person I talked to did mention that there was a note that we weren't happy with our bed situation. Hmmm, interesting. I was assured it would be investigated & they would call back. STILL WAITING! So, no, I will not recommend this property to friends & family.
Did you find this review helpful?
Yes
No