I wish I had better things to say
First, the good news. The owner, Isabelle, and her partner, Phillip, are honest, straightforward and helpful.
The bad news is you, the tenant, will not be dealing with them after you send them your reservation deposit. The tenant is in the care of an apartment rental agency - that's the consierage/caretaker that's listed in the advertisement. There is no one on site to turn to if you have a problem, which was what I was expecting; especially as I had planned to travel with my elderly mother. The dealings I had with the agency on check-in and check-out were perfunctory, at best. On check-in I was given a very short introduction to the workings of the apartment with some misinformation on how the TV worked and told that air-conditioning was not included, contrary to the advertisement. I was not shown how the key system worked, so the first time I left the apartment, I was locked out and had to wait for the agency to return my call before I could gain access.
The apartment is spacious and is located close to public transportation. To say the area is "lively" is an understatement. The bar downstairs is open till 5 am (6 am weekends). Three windows face Daval Street. Even with the windows closed, it's noisy. I ran the fan for white-noise to help block the constant, all-night noise from the street. The good news is it's always busy outside, so I never felt threatened when I was out late alone.
I stayed in the apartment alone for 2 weeks because my mother was not well enough to travel, so I did not need to use the front bedroom. The back bedroom was relatively quiet and comfortable. There's lots of light, storage and hangers. It's a very pleasant apartment and well fitted. Unfortunately, the sofa is the only seating and it's very uncomfortable. The shower has weak water pressure with a limited supply of hot water. I was provided with 1 bath towel for 2 weeks. I did buy hand towels and a bath mat. Hopefully, they'll be there for future tenants.
I was provided with 2 flat sheets and no duvet cover. I couldn't even think about weather or not it had been cleaned.
I had several major problems with the apartment, which were corrected quickly by the owner when notified.
My advice to tenants is to contact the owner directly and skip the agent if you need assistance.
I would recommend this apartment to tenants who like lots of noise and who stay out most of the night.
I would not recommend this apartment to anyone who wants a quiet night's sleep.
Owner's Response: Dear tenant,
Thank you for your comments and for your confidence.
As stated in our description, the apartment is in the heart of Paris, surrounded by many restaurants and bars for nightlife Namely in rue de la Roquette and rue de Lappe, so there are advantages and disadvantages as in all major cities.
For comfort for our guests, all the windows were changed in July for better sound insulation.
Beds are made on arrival with flat sheet, pillowcase and duvet cover.
There is usually one large and one small towel per person per stay.
(You did not comment on this issue during your stay)
There is a washer and dryer in the apartment, so you could wash them every day if you want. We want to explain "several major problems" you are talking about were the hole you made in the wall, and for which we have retained NO deposit, seeing that you were an very honest and anxious person.
Thank you again for your confidence. Sincerely.
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